As an accomplished Customer Service and Sales Representative, I have consistently delivered exceptional results by providing top-notch customer service, analyzing customer needs, and recommending the best products and services. I am an effective team player who contributes to team efforts by achieving monthly deliverables and assisting team members when needed.With strong communication skills, I have adapted to ever-evolving Standard Operating Procedures (SOPs) in managing customer calls as a BPO agent. I am a problem solver who can address customer concerns and persuade them to purchase additional services. My attention to detail has helped me easily maintain customer accounts and process customer adjustments.I am seeking an online customer service job that will enable me to utilize my skills and experience while positively impacting the company I work for. I am a quick learner who is always willing to go the extra mile to ensure customer satisfaction. With my background in customer service and sales, I am confident in my ability to handle different situations with grace and provide exceptional customer service to remote clients.