•Executive Director of Business Analyst team with a focus on building relationships with technical leaders, marketing leaders, and business stakeholders to enhance collaboration, information sharing, decision-making and influence the development lifecycle.•Ensure stakeholders are informed of progress and ensure executives are aware of any potential roadblocks or inability to deliver as committed.•Gather and document business requirements in an Agile environment, including defining scope, objectives, evaluate business systems, and identify system impacts.•Create wireframes, mock-ups, and prototypes•Project Manager-Provide direction on project deliverables and maintain timelines.•Create workflow charts and diagrams.•Perform User Acceptance Testing (UAT).•Establish operational and project guidelines and standards that have been adopted by my company with a focus on efficiencies.•Analyze and report on the departments assigned project status.•Assist in strategic planning and operational improvements/re-engineering. •Train and develop new team members.

•Director of Business Analyst team with a focus on building relationships with technical leaders, marketing leaders, and business stakeholders to enhance collaboration, information sharing, decision-making and influence the development lifecycle.•Ensure stakeholders are informed of progress and ensure executives are aware of any potential roadblocks or inability to deliver as committed.•Gather and document business requirements in an Agile environment, including defining scope, objectives, evaluate business systems, and identify system impacts.•Create wireframes, mock-ups, and prototypes•Project Manager-Provide direction on project deliverables and maintain timelines.•Create workflow charts and diagrams.•Perform User Acceptance Testing (UAT).•Establish operational and project guidelines and standards that have been adopted by my company with a focus on efficiencies.•Analyze and report on the departments assigned project status.•Assist in strategic planning and operational improvements/re-engineering. •Train and develop new team members.

•Gather and document business requirements in an Agile environment, including defining scope and objectives•Evaluate business systems, operator needs, and identify system impacts•Project Manager-Provide direction on project deliverables and maintain timelines•Create workflow charts and diagrams•Liaison between Operation Managers, Product Owners, IT, and various supporting departments•Perform User Acceptance Testing (UAT)•Created operational and project guidelines and standards that have been adopted by my company

•Gathered, reviewed, and obtained Accounting Process Owner approval of User Stories•Liaison between Process Owners, Product Managers, and Product Development Engineers•Supported Accounting on all Money Movement related projects and process improvements •Facilitated the analysis and resolution of Production Support Tickets/JIRAs related to Money Movement issues•Updated reconciliation reporting •Developed of tests plans and cases-Execute User Acceptance Testing (UAT)

•Coordinated the gathering, review, and approval of business requirements utilizing EPLC methodology•Completed User Acceptance Testing (UAT) on bank systems (Oasis, Rumba Mainframe, Teller 3, SMART)•Developed and execute test plans and scripts utilizing HP Quality Center•Evaluated and recommend process improvements•Facilitated the development, execution, and communication of customer contact marketing campaigns

•Completed User Acceptance Testing (UAT) on bank systems (Oasis, Rumba Mainframe, Teller 3, SMART)•Created test plans, scripts, and validated and audit test results•Evaluated, reconciled and recommended process improvements on test scripts and testing procedures•Functioned as Subject Matter Expert (SME) on core bank systems

Compensation Analyst•Administrator and instructor of Halogen (Performance and Time Management) system•Completed compensation survey, job evaluations, and prepared supporting data for annual salary budget•Facilitated re-engineering of all HR, Payroll, Benefits and Staffing operational processes•Managed job code and job family database

•Administrator and instructor of Performance Tracking System•Composed business requirements, project plans, issues logs and task logs, with an emphasis on identifying and implementing process improvements•Drafted and executed Risk Control Assessment Audits to ensure bank compliance•Executed UAT on core bank systems•Developed, updated and maintained policies and procedures to ensure compliance•Instructed more than 300 personnel, including production managers, on new and updated processes•Facilitated the relocation of the 80-person retirement office to a new facility and coordinated all training•Maintained and analyzed all monthly productivity and management reporting•Improved productivity 10 percent after successfully reviewing, testing and implementing a performance tracking system•Developed and executed training of personnel on banking operations