Michael Neel work email
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Michael Neel personal email
Michael Neel phone numbers
A dynamic and curious mind that enjoys using data to tell stories and solve problems. Possesses a strong background in security,data analysis, and IT.
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Senior Manager - AnalyticsTruecar, Inc.Austin, Tx, Us
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Senior Manager - Client InsightsTruecar, Inc. Aug 2023 - PresentSanta Monica, California, Us
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Manager - Client InsightsTruecar, Inc. Aug 2022 - Aug 2023Santa Monica, California, Us
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Senior Analyst - Client InsightsTruecar, Inc. Apr 2021 - Aug 2022Santa Monica, California, Us
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Analyst - Client InsightsTruecar, Inc. Jan 2018 - Apr 2021Santa Monica, California, Us• Generate reporting for the sales & service organization and its client base and respond to follow-up inquiries and analytic requests• Mine and Analyze data from sources such as, MicroStrategy, Elasticsearch, Redshift, and Salesforce• Develop and maintain new and existing excel based analytical models for internal teams of 300+ Users• Create and present story driven visualizations for internal and external clients using PowerPoint and Tableau• Conduct New Hire training and continuing education on team reporting suite• Utilize JIRA for project managing, tracking, and providing client facing status updates
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Onboarding SpecialistTruecar, Inc. Nov 2016 - Jan 2018Santa Monica, California, Us● Collaborate with Sales team in coordinating new account agreements, prioritizing and delegating to representatives for onboarding ● Educate and train new Dealer users on TrueCar back-end client application , Dealer Selling tools, and TrueCar proven methods for Dealer success. ● Provide technical and process support for new Dealer clients post account activation ● Consolidate and deliver detailed post activation reports for internal account management teams● Proven track record of providing essential feedback in development of new Departmental processes and software tools
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Client Support SpecialistTruecar, Inc. Sep 2014 - Nov 2016Santa Monica, California, Us• Managed book of business of 300 individual client accounts including majors and mid-majors• Developed strong business relationships with clients to serve as primary contact for technical support, billing questions, and account optimization• Drive customer success by identifying and implementing best practices to help clients succeed and maximize program.• Train clients to use core TrueCar services and tools and drive product adoptionDelivered account renewals, provided optimal account retention YOY, and hit 100% of individual and team metrics• Troubleshoot accounts by utilizing resources such as Salesforce, JIRA and 3rd Party Vendors
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Assistant ManagerRegal Entertainment Group Dec 2013 - Oct 2014Knoxville, Tennessee, Us● Reviewed budgets, P&L, processed weekly payroll, and tracked business performance● Interviewed, hired and evaluated and trained 30+ new staff members ● Drafted and delivered performance reviews for all staff to maintain a successful working group● Inventory management by reviewing current stock levels and placing orders to meet business needs
Michael Neel Skills
Michael Neel Education Details
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Penn State College Of Information Sciences And TechnologySecurity And Risk Analysis - Cyber Security -
Austin Community CollegeEnglish Language And Literature
Frequently Asked Questions about Michael Neel
What company does Michael Neel work for?
Michael Neel works for Truecar, Inc.
What is Michael Neel's role at the current company?
Michael Neel's current role is Senior Manager - Analytics.
What is Michael Neel's email address?
Michael Neel's email address is mn****@****car.com
What is Michael Neel's direct phone number?
Michael Neel's direct phone number is +142425*****
What schools did Michael Neel attend?
Michael Neel attended Penn State College Of Information Sciences And Technology, Austin Community College.
What are some of Michael Neel's interests?
Michael Neel has interest in Civil Rights And Social Action, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture.
What skills is Michael Neel known for?
Michael Neel has skills like Inventory Management, Management, Training, Microsoft Office, Delegation, Phone Etiquette, Highly Dedicated, Ethics, Goal Oriented, Always Punctual, Organization, Computers.
Who are Michael Neel's colleagues?
Michael Neel's colleagues are Jordan Cloonan (Marques), Shakera Carter, Wanda Johnson, John Swope, Linda Beisswanger, Lauren Bailey, Melissa Lopez.
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