Mike Nelson Email & Phone Number

Seattle, Wa, Us

San Francisco, California, Us

TuneIn is reinventing radio for a connected world. I work on enhancing and expanding our strategic distribution partnerships.

Seattle, Us

Napster is the leader in platform as a service (PaaS) solutions for streaming music. Napster’s platform and music licensing infrastructure help its partners build deeper relationships with customers and differentiates their brands with unique music experiences that create more engagement and revenue. Napster partners integrate with the music platform through a REST API. Contributions include:-Conducting technical discovery calls with prospective partners to understand their business objectives, current environment, and gather technical requirements-Delivering product presentations, tailored demonstrations, and technical sales material to prospective partners-Developing financial models, cost estimates, pricing, term sheets, SOWs and agile go to market plans-Creating responses to customer RFIs and RFPs-Acting as liaison between Partner, Product, Technology and Operations to help craft the platform roadmap & playing role of product owner on platform scrum team-Working closely with Sales VPs to identify and qualify platform opportunities and determine technical fit-Managing high profile partner launches like SONOS Radio, Univision Uforia Music and Audacy (Entercom) Exclusive Stations-Operationalizing partnerships by working with record labels, external content providers and internal business units to set up data feeds, royalty reporting, invoicing, business intelligence, and other critical operational processes for music servicesPaaS • Partnership Management

Bellevue, Washington, Us

As an enterprise implementation PM at Zenoti, I was a hands-on client advocate for a portfolio of 7 - 10 of the company’s highest revenue, global accounts. Implementation of the Zenoti platform requires working with Executive stakeholders, customer project teams, offshore developers and external vendors to oversee change management, requirements gathering, data migration, API integrations, and an agile implementation process.Daily work included collaboration with product & engineering teams in Hyderabad, working on-site & virtually with enterprise clients, and tracking work in Jira, Basecamp, and Salesforce. I was responsible for building project plans and driving the supporting initiatives & activities required to achieve monthly recurring revenue goals. To keep a diverse set of stakeholders informed, I provide weekly status updates detailing risks, mitigation, next steps, and tracking towards validation checkpoints.Enterprise Implementation • SaaS CRM

Ocoee, Florida, Us

As COO & CTO for ClariCare (purchased by iCoreConnect), I worked in close collaboration with company founders and Dental Industry stakeholders to define the user stories, user interface and launch strategy for the company’s first commercial SaaS offering.My work included managing an agile product development process with local & offshore resources, tracking sprints in Jira & Trello, running daily stand-ups, and prioritizing feature backlogs. I oversaw the project plans and design to integrate ClariCare tablet applications into industry leading practice management systems like Dentrix and EagleSoft. CRM • Mobile SaaS Products • Mobile First

Seattle, Washington, Us

As COO and CTO for Sesame Communications, I was brought on to manage the technical evaluation & successful stabilization of the company's SaaS platform. Over the next few years, I worked towards defining a scalable software service and throughput plan for growing the platform. By focusing on how sales, product, and implementation teams aligned, we structured a program plan that optimized GAAP revenues and drove the company towards acquisition. Using an agile approach to triage & prioritize requirements, I coordinated teams of technical & operational staff to deliver several key initiatives including: cloud migration, audit & monitoring of HIPAA compliance, architectural overhaul of internal CMS platforms, and a strategy for improving business operations.Technology Leadership • SaaS CRM • Operational Excellence

Bellevue, Washington, Us

Market Leader (formerly HouseValues.com) provides real estate agents & brokerage companies with SaaS CRM software and advertising products that enable them to generate a steady stream of new prospects and clients. Contributions include:-Defining requirements and managing the development of ‘Market Leader’, the company's first commercial SaaS CRM offering-Developing and managing hiring plan, budget, go to market plan, and training for a national rollout-Directing and managing the efforts of all technical staff including software engineering, quality assurance, program management and IT-Successfully defining and delivering Vision 1.0 and Vision 2.0, the company’s innovative new lead generation and SaaS CRM platform-Key member of the executive team that managed HouseValues through revenue growth of $1M to $87M (24% EBITDA margin), employee growth from 20 to 300+ in 4 years, and successful IPO in 2004.Lead Generation • SaaS CRM • HouseValues

Us

Point.com was the leader in e-commerce for cell phones, service plans and accessories in 1999. Point.com was purchased by InPhonic, Inc. in 2000. Contributions include:• Responsible for the strategic and operational management of Technology and Infrastructure for the company.• Managed key customer accounts including Staples, Car Toys, Motorola and GSA.gov• Played key role for the company in winning $15M strategic investment from Motorola Corp.

Redmond, Wa, Us

Solutions IQ delivers a comprehensive Agile solution for companies and organizations seeking to leverage Agile project management and software development methods to deliver innovative solutions. Contributions include:• Specialized in defining and delivering large data warehouse and business analytics systems.• Specialized in technology assessment and strategy development