Mike Nicoletti Email & Phone Number

Carmel, In

• Integrated and managed the storage and backup infrastructure for corporate and customer operations.• Performed complex level upgrade and installation plans within scheduled maintenance periods including NetBackup, Veeam, various Storage hardware and firmware.• Supported Business Continuity Planning by maintaining system backup and restore process, as well as all data replication (via NetApp and EMC Recoverpoint) to meet data protection standards and to ensure system recovery from error or outage.• Extensive support for Oracle, Exchange, VMware, Windows and NDMP backup environments.• Installation, configuration, and support of NetApp 8020 and 8040 clustered ONTAP environment.• Architected and managed the Veeam Backup and Replication solution for the VMware virtualized environment utilizing ExaGrid, EMC VNX, NetApp e-series backend storage.• Implemented NetApp SAN solutions using E and EF series portfolio.• Identified opportunities for improving systems in terms of backup time optimization and minimizing errors which in turn increased resilience and reduced need for support.• Worked in multi-regional storage and backup environments which included SAN zoning and data replication, as well as, storage lifecycle policies for data retention and contingency planning.• Escalated issues where required ensuring all relevant technical and management teams were aware to ensure timely resolution for both production and development issues.• Submitted project deliverables ensuring adherence to ITIL processes.

Indianapolis, Indiana Area

• Integrated new systems into infrastructure, SAN port assignment and configurations on Brocade silkworm SAN switches, storage allocations for new and existing systems on EMC VNX, and HP EVA storage arrays.• Developed and documented enterprise solutions for backup solutions using industry best practices.• Performed complex level upgrade and installation plans within scheduled maintenance periods including Veritas NetBackup conversions and HP EVA 5000 to EVA 8000 full storage migrations.• Worked in the Microsoft server infrastructure space administrating Active Directory, DNS, LDAP, and file/print.• Installation, configuration, and support of VMware ESXi environment.• Performed installation and configuration of VMware SRM for site recovery and integration with EMC RecoverPoint.• Monitored VMware storage configurations end to end from a VM client to a specific vStorage VMFS datastore using vSphere Client, esxtop, resxtop, and vscsiStats.• Supported RHEL 6 for all storage based needs and functionality.• Implemented and supported capacity planning and the development of long-term strategic goals for the business.• Responsible for remote connection deployment of MS SQL server database environment setup using Windows and SQL Authentication.• Installation and configuration of IIS Web Servers for CA SiteMinder application.• Submitted project deliverables, ensuring adherence to SOX and ITIL processes.• Collaborated with stakeholders to define and agree on process requirements, priorities and performance levels.

Indianapolis, Indiana Area

• Managed strategic projects to achieve efficiency and cost savings by deploying servers and workstations consisting of new standardized hardware and software.• Developed departmental guides to assist the staff with IT related problems.• Proactively identified potential areas of wide system outage and initiated analysis and resolutions.• Assumed addition role of Project Lead over a verification group of 9 people. Tasks included the planning and continued tracking of new projects in the IT organization, which spanned locally and nationally.• Conducted scheduled performance evaluations and mentored IT staff through formal channels to execute professional development plans.• Taught and directed responsibility to new employees in the same department. This included putting them on projects, giving guidance, and insuring that the tasks were completed in a timely and efficient manner.