Mike Nixon Email & Phone Number

Dallas/Fort Worth Area

Monitor profitability for $7.5M store and provide leadership and guidance to store management team and associates to meet store and customer needs and solve problems that affect service, efficiency, and productivity. Recruit and hire qualified, customer-centric associates to exceed store needs while maintaining proper staffing levels to help manage store initiatives.

Dallas/Fort Worth Area

Responsible for driving overall success of 18-20 stores by directing all operational aspects, which included managing expenses and driving profitable sales. Ensured that store teams maintained brand standards and were properly merchandised. Trained, challenged, motivated, and provided constructive coaching to Store Managers and teams. Identified and developed internal associates for succession planning to sustain company’s future growth.

Chicago; Beginning 2008 Relocated To Dallas/Fort Worth Area

Analyze and monitor profit/loss, store performance and rolling inventory reports. Regularly conduct store visits to ensure outstanding customer service standards, store appearance and merchandising, and compliance with company policies and programs. Extended best method training beyond required general manager level to all levels of store management to achieve better consistency and accountability in stores, as well as increase internal promotion rate. Opened eight new stores.

Naperville, Illinios

Managed 16-store district spanning two states, ensuring alignment of talent and facilitating the operational focus inside each store. Supported all loss prevention and human resource elements, improving store efficiencies and standards resulting in positive outcomes in shrink reduction and sales increases.

Chicago. Illinois

Managed district within Chicago and surrounding suburbs, directing all aspects of operations, including customer service, loss prevention, financials and human resources. Through targeted recruiting efforts and conceptual training implementation, reduced turnover by 40% throughout district.

Greater Chicago Area

Worked with and directed store team to address and follow-up on all facets of the business, sales and operational controls. Achieved annual sales budget and maximized profits through direct focus on merchandising and shrink control, resulting in exceeding forecasted profit by 12%. Developed internal succession plans to support the store and district staffing.

Greater Chicago Area

Supervised store team to achieve customer service, merchandising presentation and financial goals. Model store for product merchandising; frequently visited by corporate and regional management from around the company to learn and visualize merchandising techniques for implementation elsewhere.