Mike Odden Email & Phone Number

North Carolina, United States

Greensboro--Winston-Salem--High Point Area

Manages production schedules for clients acquiring branded spaces, trade show exhibits, andexperiential marketing services. Responsible for overseeing the entire project life cycle, fromSales handoff through engineering, design, graphics, manufacturing, shipping, andinstallation.

Greensboro--Winston-Salem--High Point Area

Participates in the hiring and training of departmental managers. Organizes and oversees the work and schedules of departmental managers. Conducts performance evaluations that are timely and constructive. Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.Reviews, analyzes, and evaluates business procedures. Implements policies and procedures that will improve day-to-day operations. Ensures work environments are adequate and safe. Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership. Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.Improves customer service and satisfaction through policy and procedural changes.Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.Projects a positive image of the organization to employees, customers, industry, and community.Performs other related duties as assigned. Handles discipline and termination of employees as needed and in accordance with company policy.

Greensboro--Winston-Salem--High Point Area

Responsible for identifying opportunities to procure and redistribute commercial, defense and DLA aircraft parts. Sell established manufacturing capabilities, lead company to add new capabilities and develop a robust vendor base to support the services group. Establish relationships with new and existing clients in the commercial & defense aviation industry.

Greensboro, North Carolina

Greensboro/Winston-Salem, North Carolina Area

Greensboro/Winston-Salem, North Carolina Area

Charlotte, North Carolina Area

As the Department Head for the Service Team it is my responsibility to develop and support the team in their technical skills and customer service capabilities. It is my duty to set up and maintain a customer service network of service distributors, independent contractors, and direct employees through continuous training. I ensure we meet our customer expectations and satisfaction to the best of our abilities through (but not limited to) the following:• Work order processing: inspection, upgrade, repair, and accessory install.• Machine installation and training.• Telephone and field service report.• Machine service case tracking.• Develop systems to report product quality and service feedback to assigned personnel.• Service training schools.• Administer and promote In-Stock Parts and Preventative Maintenance Programs.• Assist Operations Department in shipping & receiving and returns processing.• Provide sales support (tradeshows, demonstrations, applications, and testing)• Support CPC (Cosen Predictive Computing) product installation and after sales service.• Parts and logistic tracking/control.

Greensboro, Nc

Provides customers with power solutions by thoroughly studying their operations and DC power requirements to provide precise solutions that deliver the power they need at the lowest possible cost of ownership. Conducts in-depth power analysis and custom builds power management systems. Aids in contract negotiation and planned maintenance scheduling. Monitors assets and adjusts services to reach the most efficient solution based on the customers dynamic operations.

Naval Ordnance Test Unit

Oversees the training of over 50 sailors for the conversion and test launch of Submarine Launched Fleet Ballistic Missiles. Manages a team of 7 sailors who devise and implement training while maintaining over 300 mission critical publications. Writes and implements new documentation and procedures to support the Fleet Ballistic Missile program.

Responsible for the operation and maintenance of advanced electronic equipment and computers and electro-mechanical support systems used in submarine strategic weapons systems. Responsible for the assembly, maintenance and repair of nuclear-capable ballistic missiles carried on submarines and their associated advanced electronics and electro-mechanical navigation and targeting system.

Naval Ordnance Test Unit

Updates and maintains over 300 mission critical technical publications of various classifications. Controls and implements changes to existing documents and issuance of new publications. Devises training to accommodate changing publication practices.

Uss Nevada Ssbn 733

Coordinates training in the fields of force tactics, anti-terrorism, terrorist organization, and multiple other security areas. Documents training and certification records for over 180 ships force personnel. Adapts training to match current threat climate based on location and world events.

Salisbury, Nc

Washing and detailing vehicles.

Salisbury, Nc

Salisbury,Nc

Office Assistant

Bachelor Of Science - Bs, Project Management

Education record

Activities and Societies: Junior Classical League, Football.