Mike Orvis Email and Phone Number

- Led HTML/CSS development for War Related Illness Online Toolkit for Department of Veterans Affairs- Managed and maintained content for www.BlackGirlsCode.com via WordPress- Researched and created Wikipedia entries for clients

- Self-started and grew community of 150,000+ unique players, 75,000+ Steam subscribers, and 6,000+ Discord members- Recruited, designed road maps, delegated responsibilities, and managed a team of 15 moderators, developers, video editors, and 3D artists- Led design and development for interactive support ticket system which resolved over 20,000+ cases (specifics?)- Gathered requirements, created product design documentation, and managed development of support chat bot… Show more - Self-started and grew community of 150,000+ unique players, 75,000+ Steam subscribers, and 6,000+ Discord members- Recruited, designed road maps, delegated responsibilities, and managed a team of 15 moderators, developers, video editors, and 3D artists- Led design and development for interactive support ticket system which resolved over 20,000+ cases (specifics?)- Gathered requirements, created product design documentation, and managed development of support chat bot which reduced support ticket creation by 400% by addressing community FAQs and providing real-time cheater activity reports- Created and managed product road maps from conception to launch and shipped 12 full content releases as well as over 500+ patches in a live multiplayer environment- Consistently authored clean, well-documented, and detailed patch notes per release, update, or patchIdentified and implemented KPI strategies to increase new player retention by 30%, increase veteran player retention by 50%, and surpass all competitors within 1 year- Generated monthly MySQL reports that tracked player and community progress and performance statistics over time Show less

- Developed and maintained client websites via HTML, CSS, and JavaScript and increased traffic via SEO- Created documentation, managed design, and led development for 2 support applications focused on meeting regional client needs, interfacing with client’s creative department, and strengthening client’s brand cohesion and messaging- Managed and maintained internal site and web applications for client, including a branding style guide- Gathered resource requirements, led… Show more - Developed and maintained client websites via HTML, CSS, and JavaScript and increased traffic via SEO- Created documentation, managed design, and led development for 2 support applications focused on meeting regional client needs, interfacing with client’s creative department, and strengthening client’s brand cohesion and messaging- Managed and maintained internal site and web applications for client, including a branding style guide- Gathered resource requirements, led development, and managed internal client weekly newsletter publications- Led training sessions for all client regional staff on SiteCore CMS, Mura CMS, Salesforce Marketing Cloud, and Eloqua- Experienced Agile and Waterfall project management systems when working with client Show less

- Organized and hosted 1 weekend festival and 17 events across various indoor and outdoor venues- Showcased and promoted 12 international and 23 local artists via social media and live events- Designed fliers, teaser graphics, live streaming scenes, and other branding needs with Photoshop

- Managed public and private community servers from 2003 to 2011- Recruited and managed moderators and administrators- Organized and hosted 4 annual weekend LAN events from 2007 to 2011- Managed Counter-Strike E-Sport division of Team STE in the Cyberathlete Amatuer League- Created simple website for nation-wide gaming community using HTML- Generated community leaderboard reports for players to track their progress