Mike Oser Email & Phone Number

Grafton, Ma, Us

Westborough, Massachusetts, Us

Westborough, Massachusetts, Us

Bannockburn, Illinois, Us

Customer Success Manager of pilots and trials providing white glove treatment for businesses on their installation of a VoLTE solution to secure additional future business of clients. Conduct information gathering of sites in scope, oversee solution fulfillment, coordinate implementation, and provide support during monitor and closure phases with the goal of obtaining full customer footprint following trial phase. Responsible for tasks in creation and buildout of Install Management team, handling day-of implementation procedures.

Quincy, Ma, Us

● Specialized in delivery of networking upgrades and security solutions to enterprise businesses with thedetermination and knowledge of a specific budget, scope, and customer timeline.● Create project plans and timelines, compile location and existing network infrastructure information toidentify and prepare for risks through communication with project stakeholders.● Successfully reroute implementations when risks come to the surface with agile service deliveryadjustments while still meeting customer needs and requirements for the project.● Identify, propose, and implement product additions and changes to solutions that meet customer needs while remaining within budget● Managed multiple concurrent projects and project coordinators in an array of SDWAN, Firewall, VoIP,Ethernet access, and mobility products.● Frequently assigned by PMO management to restore balance to projects in danger of missing deadlines as well as deliver our new company product services and create and refine new product processes.● Selected as PMO representative to refine internal ordering processes and organization restructure resulting in creation of the Service Delivery team, combining Project Management, Network Integration and Provisioning departments

Foxborough, Ma, Us

Weston, Ma, Us

- Specialize in voter outreach through phone banking and canvassing efforts- Oversee volunteer recruitment and coordination in Providence, Pawtucket, East Providence, and Central Falls- Train campaign volunteers to canvass and phone bank effectively- Maintain knowledge of the candidate's platform to inform prospective voters- The campaign was victorious on November 8th, 2016, earning 64.7% of the vote

- Receive daily training in sales and marketing- Residential door to door Verizon FiOS sales- Extensive training in interpersonal communication skills

- Assist in preparation of practice plans with the goal of advancing player development- Work with other coaches to scout future opponents and develop game plans- Establish relationships with players to learn the best way each player's skills can be improved- Create defensive pairings using player chemistry, experience, and skills to defend opposing teams

- Organize canvassing opportunities such as voter registration drives, door-knocking, speaking events- Manage assignments for interns to reach November 2016 goals to maintain official party status- Establish relationships with prospective voters to inform them of why they should enroll in UIP- Maintain deep knowledge of party platform to inform prospective voters of UIP stances- Work closely with Party Chairman and Political Director to evaluate success of canvassing- While with UIP, the party became the fastest growing political party in Massachusetts since 1948

- Responsibilities included door-knocking, phone banking, handing out leaflets, cold calling- Maintain deep knowledge of candidate's platform to inform voters about the a viable independent option- Work with other interns and Field Organizers to reach the as many prospective voters as possible- By obtaining over 3% of the popular vote in November 2014, the United Independent Party became an official political party in Massachusetts

New Bedford, Ma, Us

- Conducted mystery shopping and integrity audits at retail and liquor stores, restaurants, and bars- Maintained clear and thorough notes in an inconspicuous way while maintaining my cover- Wrote comprehensive and detailed reports of all audits regarding employee violations for clients- Gained independent work skills and time management skills while meeting strict deadlines- Run criminal, civil, and driving record background checks for employers regarding job applicants

Bachelor Of Science (Bs), Criminal Justice/Political Science

Administration Of Justice

Education record