Mike Osterling Email & Phone Number

20+ years of leadership in Lean transformations in a variety of industries (manufacturing, distribution, energy, service, financial services, healthcare, etc.). Extensive work experience in Mexico (80%+ bilingual; English & Spanish). MBA in International Management, BS in Production and Operations Management. Lean Facilitator certification by University of Kentucky, Lean Six Sigma Black Belt and CPIM certified by APICS. Frequent speaker at local and national conferences (e.g. AME, ASQ, APICS and IIE). Author of serveral books including "Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation" as well as "The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments" and "Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Environments." Specialties: Lean Management Coaching (leadership and front lines), Training, Facilitation and Implementation.

Listed skills include Lean Manufacturing, Six Sigma, Value Stream Mapping, Process Improvement, and 45 others.