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Mike Palumbo is listed as Senior Vice President - Global Digital Transformation Leader - Enterprise Functions at NielsenIQ, based in Greater Chicago Area, United States. AeroLeads shows a work email signal at nielseniq.com and a matched LinkedIn profile for Mike Palumbo.
Mike Palumbo previously worked as Senior Vice President of Technology at Nielseniq and Principle Consultant at Palumbo Corporation. Mike Palumbo holds Mba from Northwestern University - Kellogg School Of Management.
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Versatile, well-rounded IT strategist and motivational leader with more than 20 years’ experience in developing, advancing, and executing IT strategies. Experience in setting up global operations and managing international teams with a cultural awareness and sensitivity throughout economic downturns, divestitures and acquisitions. A visionary leader who applies a “big picture” pragmatic approach in working with executive leadership. Proven track record of providing executive direction within a matrixed environment resulting in industry recognized best-in-class organizations composed of respected leaders and engaged high performers. Adaptable executive with leadership experience across key disciplines with a track record of success across: Information Security, Application Development, Enterprise Solutions, Infrastructure & Support, and Global Strategy Development, often holding these roles simultaneously. Core Competencies: Custom and Packaged Application Development | Engineering & Operations | ITIL Framework | Internal & Third Party Audit | Compliance | Information Security Governance & Operations | Business Transformation & Strategy Development | Change Management | HRIS | PeopleSoft | SAP | SAP - SAC | Oracle Hyperion | OneStream | ARIBA | Concur | Workday | ERP Implementation | Financial Planning & Analysis | Workplace Collaboration Tools | Mergers & Acquisitions | Divestitures
Listed skills include It Strategy, Information Security, Program Management, Business Transformation, and 30 others.
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Chicago, Illinois, Us
Technology leader accountable for developing and executing our digital transformation strategy in support of our corporate functions.Human Resources | Recruiting | Payroll | ERP | Enterprise Planning | FP&A | Sales Enablement | Customer Servicing
Consulting services for IT and Operation Leaders with a focus on:Digital Transformation | Vendor Management | Enterprise Systems | Program Management | IT Security & Risk | Engineering | Operations | Custom Application Development | SaaS Management | Cloud Migration | Strategy & Roadmap Creation
Xplor, formed through the merger of Clearent, Clearent Software Holdings and Transaction Services Group, is a leading global integrated payment, business management software and services provider, headquartered in the United States and operating across Australia, New Zealand, Asia, UK, Europe and the US. Xplor’s businesses Empowers Passionate People across the Payments, Health and Fitness, Childcare, Boutique Fitness sectors, Personal Care, Mechanical and Green industries by enabling our clients to focus on doing what they do best – engaging with customers and growing their business. Our people act as extensions of our clients’ teams, with a comprehensive suite of technology, payments capabilities and value-added services like member retention and customer service activities.
Chicago, Illinois, Us
Business facing CIO responsible for establishing the vision, direction and roadmap to drive efficiency and globalization of a large suite of IT solutions for corporate systems and services. Grounded in providing the executive team with the big picture view and how technology is needed to drive innovation and change. Guided structuring and globalization of the platforms to meet company goals through connecting and gaining buy-in across all levels of the organization. In this capacity sat on multiple committees while currently driving a department of over 200 global associates to excellence.Key accomplishments in this role: • Defined metrics to measure the associate UX along with the cost of technology per associate• Led the BCP for COVID ensuring 11,000+ associates could work remotely in all of TransUnion’s locations globally• Scaled network connectivity to accommodate 11,000+ associates for remote work (call centers, international locations, etc.)• Created new ways of working for treasury and procurement functions• Enhanced call center capability by migrating ~1000 agents from Avaya telephony to Amazon Connect• Created a whole new associate UX by upgrading collaboration tools and implementing Zoom and Team in record time• Developed Salesforce system strategy and influenced business roadmap to adopt new capabilities• Introduced integration platform as a service (iPaaS) solutions for enterprise platforms• Moving custom development workloads to the cloud Areas of focus:Corporate telephony, Corporate Website Management, Content Management, Custom Billing Platforms, PeopleSoft Finance, Workday (#1954), Service Now, BMC Remedy – CMDB, Salesforce, Unified Communication and Video, telephony and software as a service (SaaS) governance
Chicago, Illinois, Us
Senior leader in Global Technology at TransUnion, drove synergies and collaborative successes gained in the prior role to lead the Global Technical Infrastructure & Support organization while continuing to lead the U.S. Application development portfolio.As the newly appointed Technology Officer, continued the modernization of infrastructure services supporting all the revenue generating systems for our global end users. Led strategy and transformation initiatives that gained measurable operational efficiencies, automation and speed of delivery. Accountable for a budget in the hundreds of millions, 40 global data centers and more than 700 FTE.Key accomplishments in this role:• Delivered Goldman Sachs Apple Card (Global Aug 2019)• Improved system design for Health Care, Identity & Fraud verticals• Set foundation for on premise cloud design and tenants• Drove the strategy to sunset non-performing infrastructure• Continued to leverage our word class data centers to improve services while consolidating the data centers
Chicago, Illinois, Us
Technology leader responsible for custom application development for a large and complex portfolio of applications supporting $1.5B revenue for the core US business. Expertise in Agile product development and DevOps and the ability to build high performing global teams. During this time, I led the change across all aspects of delivery, architecture and operations supporting the services which resulted in a faster delivery and improved up time. These efforts resulted in us getting industry recognition for delivery of world class products to our customers. Key achievements in this role:• Led and enabled delivery of several strategic products to the market• Multi data center enablement for services, with core systems performing at 99.999% uptime• Re-instituted a culture and leadership team of high performance• Expanded on offshore development capabilities• Agile delivery and integration with infrastructure operations• 50% reduction in security vulnerabilities in the application portfolio Areas of Focus:Product Management | Agile Delivery | IT Strategy Development | Security | Infrastructure | Databases, Open Systems, System Automation | DevOps | Docker Containerization | Big Data
Chicago, Illinois, Us
After accomplishing our goal of migrating off the mainframe was moved to provide leadership for the application development of our corporate systems. As the Vice President of Global Corporate Systems supporting Finance and HR brought needed strategic thinking, structure, transformation mindset and a disciplined delivery methodology. Focused on improving all aspects of the applications as they started to become globally scalable and reliable systems.Provided hands on guidance and strategy across the management of people, processes, infrastructure and products in support of re-energizing the corporate systems area. While holding this role was later assigned accountability (December 2015) to drive several key initiatives as the “Chief of Staff”. This included establishing an IT Risk Management Function, standardizing key IT performance metrics through our ITIL processes and expanding the infrastructure PMO tenants to other key non-agile initiatives. Key Technology Managed: Oracle HCM, Taleo, Workday, PeopleSoft-Core GL Finance, PeopleSoft Billing, Hyperion Financial Planning, Rally, Clarity and development on the custom U.S. JAVA based billing platform.Key achievements• Created the first Application | Product Roadmap in support of Finance and HR• Started the IT Risk Management function • Improved transparency of key people metrics related to delivery, thereby improving delivery • Owned the annual Global Technology Strategy• Managed the Global Technology budget in the hundreds of millions across contractors, PP&E, and internally developed systems / software• Held Chief of Staff responsibilities December 2015 – December 2017
Chicago, Illinois, Us
Recruited to join TransUnion’s Global Technology Organization to help lead cultural and technical innovation in support of migrating off of legacy technology. Assigned various functions and projects to help achieve the aforementioned goal. Key roles include: Global Unified Communications, Security Operations, Infrastructure Program Management Office, Global Service Management, and the development of the Infrastructure Strategy. Gained experience working under a private equity model.Key achievements• Set the work from anywhere culture and introduced mobility through technology adoption and innovation• Industry recognized Lync / Skype for business Polycom integration• Established first M&A playbook for acquired companies to integrate faster• Created the Service Management Function• Transparency to staff allocation and delivery of infrastructure• Delivered the company transformation (https://www.cio.com/cio100/detail/2788)
London, Gb
Lead the Americas Strategic Projects and Identity and Access Management (IAM) Operations. Accountable for all aspects of access management operations, security policy development, SOX, privacy and the advancement of security in the delivery life cycle. Key accomplishments include:1. Leading the security PMO for all projects.2. Creating governance and foundation for the privacy function.3. Oversight for the Business Information Risk Officer ("BIRO") function.4. SDLC integration ("moving security to the left").5. Automation of a number of manual processes supporting end user entitlement and recertifcation.SPECIAL PROJECTLed the logical separation of HSBC's credit card systems in preparation for the sale to Capital One Finance ("Legal Day 1").
London, Gb
Head of the IT Service Management Office for HSBC North America. Key highlights were:1. Rolled out and upgraded CA's Global Service Desk for the Enterprise.2. Created baseline metrics and reported them weekly / monthly to the CIO and direct reports.3. Restructured the department to account for servicing Canada, and Mexico. Achieved a material OPEX savings along with a 15% decrease in on-call support costs.
London, Gb
SVP Director Business Systems - North American Executive Rotation CandidateApplication Development & Relationship Management Accountable for:1. Business case development to determine the new mortgage servicing platform.2. Project lead for a number of custom development enhancements in support of our consumer mortgage operations.3. Directed the shutdown of the consumer branch operation offices in 2009.
London, Gb
Reported to the Head of IT audit and was accountable for the following:1. Creating HSBC's integrated audit methodology. 2. Acted as the primary audit liaison for U.S. and Canadian finance businesses. 3. Lead of the team that created the global project audit methodology.4. Oversight for the PCI and SOX404 5. Member of a number of operational committees and consultant to the U.S. banking and retail finance businesses.6. Spent time abroad in Hong Kong
New York, Ny, Us
Member of IT Audit organization that was assigned to work with the business teams that designed and developed the infrastructure and applications supporting bank one's credit card, personal banking and commercial web portals.Later assigned as the audit integration lead of the newly acquired Chase Insurance business.
Performed IT Audit , IT strategy and business consulting. Transitioned from role due to the Enron indictment.
Quick answers generated from the profile data available on this page.
Mike Palumbo works for NielsenIQ.
Mike Palumbo is listed as Senior Vice President - Global Digital Transformation Leader - Enterprise Functions at NielsenIQ.
AeroLeads has found 1 work email signal at @nielseniq.com for Mike Palumbo at NielsenIQ.
Mike Palumbo is based in Greater Chicago Area, United States while working with NielsenIQ.
Mike Palumbo has worked for Nielseniq, Palumbo Corporation, Xplor, Transunion, and Hsbc.
You can use AeroLeads to view verified contact signals for Mike Palumbo at NielsenIQ, including work email, phone, and LinkedIn data when available.
Mike Palumbo holds Mba from Northwestern University - Kellogg School Of Management.
Mike Palumbo is listed with skills including It Strategy, Information Security, Program Management, Business Transformation, Team Building, Auditing, M&A Experience, and Business Analysis.
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