Mike Clifford's Location
Rochester, New York, United States, United States
Mike Clifford's Contact Details
Mike Clifford work email
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About Mike Clifford
Mike is a seasoned business development professional with experience in enabling revenue generation, expense management, and global talent management.
Mike Clifford's Current Company Details
Vice President Business Development (Retired)
Mike Clifford Work Experience Details
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Vice President Of Business DevelopmentSutherland Dec 2022 - Aug 2024Pittsford (Rochester), Ny, UsResponsible for rebuilding and managing the internal lead/demand generation and inside sales team that delivers qualified opportunities for the corporate sales organization resulting in over 20% of the company’s New Logo sales revenues. Point resource for the initial design and deployment of Salesforce.com, administration, and reporting resources to support the successful ongoing performance management of the entire sales process. -
Avp Global Business DevelopmentSutherland 2006 - Dec 2022Pittsford (Rochester), Ny, UsResponsible for rebuilding and managing the internal lead/demand generation and inside sales team that delivers qualified opportunities for the corporate sales organization resulting in over 20% of the company’s New Logo sales revenues. Point resource for the initial design and deployment of Salesforce.com, administration, and reporting resources to support the successful ongoing performance management of the entire sales process.
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Director Of Business DevelopmentLpa Systems Inc. 2004 - 2006Rochester, Ny, UsResponsible for fostering strategic co-marketing and technology partnerships to enable the sales of LPA’s Service Management Performance tool set. -
Director Of Client Services & Lead Generation Inside Sales Subject Matter ExpertSutherland 2003 - 2004Pittsford (Rochester), Ny, UsResponsible for driving revenue in key accounts while assisting existing and new business development as in-house SME for B2B inside sales/lead generation services for high-tech, telecommunications, and financial services industries. Provided turnaround leadership in multiple struggling clients, fractured relationships, or at-risk accounts.
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Director B2B Practice & Subject Matter Expert (Sme)Sutherland 1998 - 2003Pittsford (Rochester), Ny, UsDrove over $8.4 million per year in revenues by helping sell, then designing, building, and managing a high-end demand-generation team of more than 100 people, which generated a $1.0 billion pipeline within the first 24 months for Avaya’s sales team. Drove over $1.0 million per year in revenues by helping sell, then designing and building a 12-person high-end demand-generation team for Polycom, producing more than $8 million per year in sales to the SME, education, state, and local government markets.
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Director Business Development & Consulting ServiceSutherland 1998 - 2000Pittsford (Rochester), Ny, UsManaged Sutherland's Business Development team responsible for developing lead opportunities for the sales force, increasing production by 32%. Helped launch the company’s Business Process Consulting Services specializing in lead generation and inside sales solutions specifically for B2B corporate sales. Marketed service to external and internal clients, earning the trust, confidence, and commitment from accounts such as SkillSoft, IKON, Earthlink, Cable & Wireless, Rhythms, USWest, Hewlett-Packard, Dell, Avaya, Polycom, Covad, and ADP.
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Major Accounts ManagerMsi Consulting Group, Llc (Acquired By Wpp) 1997 - 1998Drove new and existing account sales revenues for consulting, research, and publication services to $100 million+ high-tech hardware, software and telecom accounts in the Eastern U.S. for what was at the time the world’s largest research and consulting firm focused on channel sales and channel marketing for high-tech and telecom firms.
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Senior Program Manager And Program Initiation Team LeaderSutherland 1996 - 1997Pittsford (Rochester), Ny, UsEnsured the successful design and launch of B2B sales and lead-generation programs, as well as the internal audit/re-engineering of existing B2B, complex technology, inside sales, and lead-generation programs. Assisted Sutherland's sales organization in driving revenue with new and existing accounts.
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Program ManagerSutherland 1993 - 1996Pittsford (Rochester), Ny, UsManaged all sales and operations of a 40-person inside sales team, including three sales managers and two systems engineers, selling LAN/WAN management software to corporate VP and director-level decision makers for Symantec—a program that became the premiere design upon which all other B2B sales programs at Sutherland were modeled and measured against.
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Sales ManagerSutherland 1992 - 1993Pittsford (Rochester), Ny, UsRecruited, staffed, trained, and motivated a team of 15 sales reps selling application software licenses to corporate customers. Ranked #1 revenue-producing team generating $2.3 million in revenue.
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Account ExecutiveSutherland 1991 - 1992Pittsford (Rochester), Ny, UsAveraged 159% of quota, selling at the VP and director-level.
Mike Clifford Skills
Outsourcing
Bpo
Leadership
Crm
Business Development
Lead Generation
Vendor Management
Team Management
Management
Sales Process
Executive Management
Cross Functional Team Leadership
Contact Centers
Account Management
Process Improvement
Strategy
Business Process Outsourcing
Customer Relationship Management
Service Delivery
Offshoring
Solution Selling
Workforce Management
Customer Experience
Customer Retention
New Business Development
Kpo
Saas
Salesforce.com
Outsourcing Management
Transition Management
Business Analysis
Business Transformation
Performance Management
Program Management
Customer Satisfaction
Business Process Improvement
Sales Operations
Operations Management
Strategic Partnerships
Inbound Marketing
Pre Sales
Customer Acquisition
Team Leadership
Sales
Telemarketing
Analytics
Professional Services
P&l Management
Managed Services
Business Process
Mike Clifford Education Details
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St. John Fisher UniversityB.A. Communications
Frequently Asked Questions about Mike Clifford
What is Mike Clifford's role at the current company?
Mike Clifford's current role is Vice President Business Development (Retired).
What is Mike Clifford's email address?
Mike Clifford's email address is au****@****ail.com
What is Mike Clifford's direct phone number?
Mike Clifford's direct phone number is +158531*****
What schools did Mike Clifford attend?
Mike Clifford attended St. John Fisher University.
What skills is Mike Clifford known for?
Mike Clifford has skills like Outsourcing, Bpo, Leadership, Crm, Business Development, Lead Generation, Vendor Management, Team Management, Management, Sales Process, Executive Management, Cross Functional Team Leadership.
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