Michael Baker work email
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Michael Baker personal email
As a seasoned risk and compliance professional with expertise in financial services, I bring a strategic approach to managing and optimizing operational risk across complex business environments. Formerly at Santander Holdings, where I led the implementation and execution of a comprehensive Issue Management Program across multiple divisions and aligning risk and compliance practices within the bank's policy framework. My experience in establishing Quality Assurance functions, launching SOX/RCSA programs, and enhancing vendor management has consistently improved operational efficiency and compliance. Key accomplishments include designing a knowledge database for Issue Management lifecycle guidance, founding a Quality Assurance department in mortgage servicing, and developing innovative systems to reduce turnaround times and regulatory risk. I am skilled in engaging cross-functional teams, developing lifecycle training programs, and managing high-stakes projects with proven success in issue resolution, risk mitigation, and process optimization. Certified in Operational Risk Management and Six Sigma, I am passionate about supporting organizations in achieving robust regulatory adherence and operational resilience. Let’s connect if you're interested in exploring how my expertise can support your team in driving risk management excellence.Connect with me using: ►►► michaelpbaker@comcast.net ◄◄
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Retired - At My Wife'S Beck And CallHomeThe Villages, Fl, Us
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Associate - Issue ManagementSantander Holdings, Usa Sep 2014 - Nov 2024Responsible for the implementation and execution of the Issue Management Program across the Technology divisions within the SHUSA organization.
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Associate - Business Control & Risk Management Officer-Shusa Technology Coo T&O Issue ManagementSantander Holdings Usa, Inc. Sep 2014 - Oct 2024• Led the execution of the Issue Management Program across multiple divisions at Santander Bank, ensuring adherence to Operational Risk Management and Issue Management policies, and reducing moderate or higher-rated issues by over 167 year-to-date.• Collaborated with cross-functional teams to identify risks, implement corrective actions, and streamline issue resolution, strengthening risk controls and reducing operational risk exposure through regular stakeholder engagement, training, and senior leadership reporting.
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Associate - Associate, Risk & Control Self-Assessment (Rcsa) ProgramSantander Bank, N.A. Feb 2018 - Jun 2021Boston, Ma, Us• Led the implementation of the RCSA program, providing guidance to business units on risk identification, control development, and assessment to strengthen risk management practices.• Trained first-line defense teams on control evaluation, reporting, and compliance with SBNA guidelines. -
Associate - Operational Risk Analyst Iii - Home Loans, Consumer & Business Banking DivisionSantander Bank, N.A. Sep 2014 - Feb 2016Boston, Ma, Us• Oversaw operational risk monitoring, analyzing and aggregating risk events across the Consumer and Business Banking divisions.• Developed corrective action plans and ensured compliance with CFPB regulations.
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Compliance Officer | Residential Lending |Bank Of America Aug 2013 - Aug 2014Charlotte, Nc, Us• Ensured compliance with federal and state regulations related to CFPB and NMS programs.• Developed and integrated a compliance matrix within the bank’s Regulatory Inventory Tool (RIT). -
Vice President Quality AssuranceBayview Loan Servicing, Llc Aug 2010 - Aug 2013Coral Gables, Florida, Us• Established and led the Quality Assurance department, including internal control testing and external audit facilitation, policy & procedure development. -
Sox FacilitatorBayview Asset Management, Llc Jan 2010 - Aug 2010Coral Gables, Fl, UsFacilitated the company’s first ever SAS 70 report as the project manager. -
Vice President National OperationsInterbay Funding, Llc Nov 2002 - Jan 2010• Developed and implemented company-wide policies, procedures, and compliance programs for new and existing commercial product lines, optimizing process workflows across branch networks in the U.S. and Canada to improve efficiency.• Established operational infrastructure in U.S., Canadian, and U.K. markets, serving as a liaison with parent companies' Internal Audit and mortgage servicing divisions to address audit and compliance issues
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Assistant Vice President Operations ManagerInterbay Funding, Llc Apr 2000 - Nov 2002
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Compliance Officer - Quality ControlInterbay Funding, Llc Apr 2000 - Sep 2001
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Vice President / Branch Manager Canadian DivisionInterbay Funding, Ltd (Canada) Jan 2007 - Jun 2007Concurrent with my position at InterBay Funding, LLC (US)
Michael Baker Skills
Michael Baker Education Details
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Cambridge College - Graduate School Of ManagementManagement Science -
Kent State University - Graduate School Of ManagementInformation Architecture And Knowledge Management
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Bridgewater State UniversityBusiness Administration - Management
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Massasoit Community CollegeBusiness Administration
Frequently Asked Questions about Michael Baker
What company does Michael Baker work for?
Michael Baker works for Home
What is Michael Baker's role at the current company?
Michael Baker's current role is Retired - At my Wife's beck and call.
What is Michael Baker's email address?
Michael Baker's email address is mi****@****ast.net
What schools did Michael Baker attend?
Michael Baker attended Cambridge College - Graduate School Of Management, Kent State University - Graduate School Of Management, Bridgewater State University, Massasoit Community College.
What are some of Michael Baker's interests?
Michael Baker has interest in Poverty Alleviation, Education, Economic Empowerment.
What skills is Michael Baker known for?
Michael Baker has skills like Loans, Management, Mortgage Lending, Credit, Finance, Banking, Process Improvement, Risk Management, Vendor Management, Mortgage Banking, Leadership, Strategic Planning.
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