Biodiversity Engagement, Data Mobilisation and Management for the Natural Capital and Ecosystem Assessment Programme

A birdwatching and wildlife watching tour operator with a difference. Showing the most sought-after birds and fantastic wildlife experiences across India, and directly and indirectly contribute to ‘better birding’ and conservation initiatives within the country.All range of travel from fully escorted tours combining birds and culture, through travel and accommodation bookings, or just free advice and checklists for independent trips.

Providing strategy, analysis and delivery management services, particularly to multinational IT companies. Certified Scrum Master (PSM) with history of solving problems through root cause analysis and implementing preventative actions across the software delivery lifecycle.

Documented technical options and recommended solution for NBN Atlas platform, together with strategic IT working model following Agile principles, as part of "Fit for the Future Project". Collaborated with NBN team to produce costed implementation plan

Undertook market and user research, competitive analysis, produced prioritised product backlog, UX and concept definition for MVP, and developed prototype, for a community-generated CMS-based application. Project currently undergoing funding discussions.

NCF is a wildlife research and conservation non-profit that uses both science and sociology to understand and secure wild species and places in India.Developed strategy for NCF‘s Education and Public Engagement Programme, related to outreach and promotion of birdwatching skills in India via multiple channels, as part of the Cornell Lab of Ornithology eBird citizen science programme.Increased focus on data recording, quality and sharing to support conservation efforts.Implemented operational processes and systems to support a network of more than 100 volunteer administrators and 8,000 users.

Developed concept, including use cases, high-level business model, and specification for system prototype, for a start-up involved in developing unique and personalised gifts and experiences.

Brought in by CSG senior management as quality consultant tasked with improving delivery quality following large ($1m+) budget overruns with onshore/offshore development for Telstra, Australia.Identified specific issues and preventative actions following root cause analysis.Drove subsequent implementation and process improvement initiatives across full development lifecycle, resulting in first ever on time and under budget delivery.Managed complete 12-person test team.Pre-sales solution design and due diligence for major ($50m+) telecoms operations outsourcing bid for CSG International Managed Services.

Co-founded Arastan, a first-of-its-kind boutique retail and e-commerce venture specializing in exquisite hand-worked products sourced globally.Developed and executed strategy for customer relationship management, digital marketing and analytics.Ensured efficient operations across import, inventory management, order fulfilment and finance.Designed, developed and managed arastan.com e-commerce website. Implemented cloud-based enterprise architecture including ERP, CRM and content management.

BTO is UK’s leading ornithological research organisation.Responsible for all aspects of BirdTrack year-round bird recording. Including communication with 18,000 volunteers, survey promotion and support. Performed analysis and developed design specifications for new BirdTrack system, including expansion globally.Subsequent and ongoing ad-hoc advice and review provided to the BirdTrack team on growth aspects.

IT solutions specialist, producing strategic IT system designs for global products (including online charging, transactional mediation and inter-standard (CDMA/GSM) roaming), i.e. central product management with development and launch in multiple Vodafone operating companies worldwide, enabling alignment of disparate legacy solutions.Organised and facilitated workshops with Vodafone operating companies across Europe, plus Japan, Australia and New Zealand.Performed requirements analysis, technical feasibility, estimating and planning for marketing-led products (including Vodafone Passport, used by more than 24 million customers), and IT billing consolidation projects.

Head of Pre-Sales for Lifetree, targeting telecoms operators, service providers and media institutions in Asia and Africa.Presented bids to Senior Management of operators in Hong Kong, Bangladesh, Nepal and Iran.Implemented departmental processes, including bid response, knowledge management, and quality.

Requirements analysis, estimating and planning for 3G services including browsing, multimedia messaging and content-streaming.Application architecture and solution specification for mediation and billing to migrate legacy systems to product-based solution (based on Portal Infranet).

Subject Matter Expert for GSM, GPRS, and 3G. Led PwC business analysis and systems design teams for Vodafone, Lithuanian Telecom (national fixed-line operator in Lithuania) and Level 3 Communications.

Performed analysis and consultancy roles for multiple GSM start-ups in three continents, for operators and suppliers including Hutch/Vodafone, Bharti Airtel, Escotel/Birla AT&T/Idea, Alcatel, AT&T, BellSouth International, Ericsson, Hutchison Telecom, Telenor.Led 6-member analysis team.

Acknowledged (both internally within Sema and by customers) as expert in use of CABS 2000 (customer care and billing system) for mobile telecommunications, particularly with call rating and billing functionality and general business operations.