Mike Proud

Mike Proud Email and Phone Number

Technology Wrangler | MSP Owner | Former teen soap heart throb… once. @ Red Maple - UK & Europe
United Kingdom
Mike Proud's Location
Tyneside Area, United Kingdom, United Kingdom
About Mike Proud

I'm the MD of Red Maple, based on a farm (yes, really!) in the North East of England covering the UK & Europe supplying services to SME and bluechip clients.Red Maple has been listening to and helping businesses grow with secure and effective IT services since 2006. We believe IT should make your life easier, reduce your stress levels and allow your business to run smoothly.We’re an open and progressive company. And when it comes to helping you with your IT needs we’re careful to cut the jargon and make sure that we’re easy to talk to and work with.Each of us has the technical skills to help you, either over the phone or face-to-face. And because we’re business-focused, you can be confident that our recommendations will be carefully considered and researched to precisely meet your needs.We’ve handled long-term multi-billion pound projects for clients including BT, the NHS and national and international brands across the UK, US and Asia. We also support a number of SMEs in the North of England and Scottish Borders. This means you can pass your biggest IT problems on to us with confidence, and we’ll work with you to make them disappear.We’ll apply our extensive experience get the best results we can, and work within your available budget and timeframe.If you've read this far, and you don't know me but you'd like to connect, please send me an introductory message on how we can work together, thanks!

Mike Proud's Current Company Details
Red Maple - UK & Europe

Red Maple - Uk & Europe

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Technology Wrangler | MSP Owner | Former teen soap heart throb… once.
United Kingdom
Website:
red-maple.co.uk
Employees:
6
Mike Proud Work Experience Details
  • Red Maple - Uk & Europe
    Red Maple - Uk & Europe
    United Kingdom
  • Red Maple - Uk & Europe
    Managing Director
    Red Maple - Uk & Europe Apr 2006 - Present
    Newcastle Upon Tyne, Tyne And Wear, Gb
    Red Maple are a forward looking company. With hands on experience in various industries we’re great at what we do. We have the ability to provide a no-nonsense, quality service to all of our clients and as a consultancy we take the time to understand you and your business.If you’re overwhelmed by the thought of dealing with your IT or a particular project we can help by fixing your issues quickly and efficiently, taking the hassle away from you. We don’t confuse you with lots of jargon and “IT speak” so you know exactly what we’re doing and what you’re paying for.We have extensive experience to deal with most requirements to ultimately maximise your budget. We have clients ranging from small companies to large multinational blue chip clients so we can handle any size of organisation. Although we’re based in the North East our clients are both UK based and worldwide and using our knowledge and skills we have gained invaluable global experience.
  • Bt
    Business Consulting Director
    Bt Dec 2010 - Dec 2011
    London, Gb
    In my second assignment in BT, I joined the Rapid Response Unit team who are tasked with guiding projects back on track. For this high profile assignment, often talked about in the media, we were to find the faults and provide recommendations and actions to resolve the issues.This involved interviewing key stakeholders and monitoring processes to find out where issues occurred and to either implement a tactical rapid resolution or report back on the issues that were occurring for further planning.Other areas covered by being in the team included:* Business improvement* Process design* Strategic planning* Technical Assurance
  • Bt
    Infrastructure Consultant
    Bt Jul 2007 - Oct 2010
    London, Gb
    For my first assignment at BT, I was jointly responsible for providing technical infrastructure expertise and design guidance for a global SaaS CRM and Voice platform which provided call centre facilities to well known global brands.As part of the platform, areas covered included:* High Availability and site fail over, as well as Disaster Recovery* Security and networking* Storage* Automated deployment of servers using Altiris* Creating monitoring systems to be used by BT Operate* PCI Compliance* Virtualisation* WAN and VoIP technologiesThis was a very demanding role, and required planning and foresight, as well as being able to interface with internal and external customers to turn business drivers into technical requirements and solutions.
  • Sunderland City Council
    Exchange Consultant
    Sunderland City Council Aug 2004 - Oct 2006
    Sunderland, England, Gb
    At Sunderland City Council I was the project lead and senior engineer to migrate the council from Exchange 5.5 to Exchange 2003, utilising HP Blades and EMC SANs over two sites to provide a highly available and resilient architecture.This involved liaising with all parts of the business, and especially other teams within the ICT unit to provide networking and desktop support to enable the project to be successfully completed on time and within budget.
  • Csc
    Technical Architect
    Csc May 2005 - Aug 2005
    Global, Us
    I was Technical Architect for a Defence Company contract. This involved working in security cleared environments and updating a secure platform using HPUX and SAP in the UK and abroad.
  • Ufi Ltd
    Infrastructure Support Manager
    Ufi Ltd Aug 2001 - Jul 2004
    Bournemouth, Dorset, Gb
    Working as part of a national project to provide an pioneering IT system and call centre for 13-19 year olds.This was pioneering at the time as in addition to using traditional voice, the platform was also able to take SMS, web chat and email - a first in the UK.My role ranged from providing 1st level support to solutions design to help move the project forward.

Mike Proud Education Details

  • Northumbria University
    Northumbria University
    Computing For Business
  • Barnard Castle School
    Barnard Castle School

Frequently Asked Questions about Mike Proud

What company does Mike Proud work for?

Mike Proud works for Red Maple - Uk & Europe

What is Mike Proud's role at the current company?

Mike Proud's current role is Technology Wrangler | MSP Owner | Former teen soap heart throb… once..

What schools did Mike Proud attend?

Mike Proud attended Northumbria University, Barnard Castle School.

Who are Mike Proud's colleagues?

Mike Proud's colleagues are Graham Dreyer, Mark Lang, Eleanor Crowe.

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