Mike Proudlock Email & Phone Number

London, United Kingdom

• Three month project at PAW Structures to update infrastructure and retender outsourced IT service provision• Three-month project at EC Group as interim IT Operations Manager responsible for updating IT infrastructure including servers, network and security, producing essential documentation and leading retender of outsourced support contract

London, United Kingdom

IT Director who took full control of overall management for IT and telecoms including infrastructure, applications and support with the successful recovery and transformation of failing ERP projects €2.2m. Successfully delivered IT infrastructure and applications changes to support a strategic new product value of €70m and managed a project that migratedfrom an unreliable data centre to a new service with improved resilience, increased scalability and flexibility while fully meeting business needs without increased costs. Further accomplishments as IT Director:• Delivered vital IT changes needed to support a factory move and reorganisation on time and in budget• Improved WAN with a business-critical additional capacity and resilience at a reduced cost• Reduced the downtime for systems and minimalised lost production by improving on infrastructure monitoring and alerting tools • Developed updated IT policies and processes that met current and anticipated future business needs• Earned appreciative comments from the team for support, advise and mentoring given

Millbank, London

IS Programme Manager with the remit to deliver a successful enterprise IT upgrade by managing a £2.2m IT transformation programme that supported over 1,200 IT users across 5 locations. Directed a full desktop refresh initiative with a migration to Windows 7 and Office 365-based technologies:• Provided flexible IT by adopting a virtual desktop technology and solutions for users– hyper converged hardware• Improved business continuity capability and IT support by introducing cloud mail archiving solutions• Successfully delivered a new IP telephony system for 2 remote sites and the call centre operation

London

Head of IT principally concerned with galvanising and managing a multi-functional team of 9staff as well as 15 contract IT personnel ensuring complete coverage of all aspects of ICT including systems, infrastructure, cloud computing and support. Spearheaded the provision of business-critical IT services to 400 users across 7 locations and provided effective IT services and support across the business including sites in China and the USA.• Reduced IT operational costs by 80% by adopting an innovative cloud-based IT environment• Demonstrated excellent negotiation skills to secure approval from the IT steering group to define and document a new IT and IS strategy• Delivered 30% savings by re-tendering a contract of the mobile phones provision • Initiated and delivered a major enterprise ERP project which replaced 2 financial applications

Regional IT Director who took total charge of all aspects of IT management including systems, infrastructure and support with the main focus on leading the delivery of IT and IS services to over 1,300 users across 40 locations. • Spearheaded the integration of the Del Monte Foods Europe acquisition across 7 countries into the regional network• Led, managed and motivated a multi-functional team of 36 IT staff across the EMEA region

Appointed as Deputy to IT Director, heading the IT development department of 48 staff and 44 contractors with a broad remit across controlling systems covering; £220m+ retail sales, equivalent to 15+ mid-sized supermarkets.Provided systems and infrastructure support to retail, e-commerice, freight, finance, payroll and HR functions.Multiple Project Management.Member of the company IIP steering group, advising senior-level management on IT and technology implementation procedures.Led programme to support re-branding of POSL to P&O Ferries.Managed replacement of a legacy finance system.Prepared the business for Euro readiness,Expanded the IT team and restructured the IT function to focus on key deliverables including application faults.

Appointed as Head of Information and IT Services Department, controlling a team of 27+ support staff and responsible for all aspects of IT. Developed and documented the IT Strategy including 5-year provisional investment roadmap.Led the transformation of the department from consistent overspend, into a break-even, pro-active IT function.Acted as Project Manager for the IT Year 2000.Introduced formalised project management methods.Led replacement of theA&E System.Managed technology refresh, delivering 230+ new PCs, installed within 2 months, including user training.

Responsible for the effective management, control and supervision of teams of up to 20+ specialists.Appointed to senior role of Lieutenant Commander in 1990.Focused on network planning for RN Professional training school.

Mba

Bsc, Physics

Activities and Societies: Christian Union, Wargames Society, RCS Rugby Team