Mike Small

Mike Small Email and Phone Number

President/CEO with extensive experience leading Global Business Units in Staffing & BPO, ITO, CX & AI Tech industries. Skilled in Transformational Leadership and cultivating High Impact Cultures within organizations. @ Akkodis
Mike Small's Location
Miami, Florida, United States, United States
Mike Small's Contact Details

Mike Small personal email

n/a

Mike Small phone numbers

About Mike Small

As President of Akkodis North America, my mission goes beyond transforming businesses with IT talent, consulting, solutions, and academy services. It's about enacting meaningful change within industries and communities. This journey centers around driving positive, impactful transformation. Over the years, I've honed skills in strategic operations, financial management, human resources, and leadership through executive roles at global firms. I bring this experience to my current roles, championing innovative strategies and efficiencies. In my role as US Country President for the Adecco Group, I'm committed to fostering collaboration and driving growth by uniting talents from Adecco, Akkodis, LHH, and Pontoon. My focus is on harmonizing diverse skills and perspectives for growth and innovation. Diversity and inclusion are pillars of my leadership, actively supporting initiatives like the Adecco Group’s Military Alliance, TAG Up, Girls Who Code, and the Expect Miracles Foundation. With an MBA from Queen's School of Business, my academic journey laid the groundwork for leadership combining strategic insight with empathy. This fusion is pivotal in advancing technology, business frontiers, and advocating for inclusivity and social responsibility. I encourage you to reach out, connect, and share your stories and challenges with me. Let's collaborate to make a meaningful impact in our industries and communities. Together, we can engineer a smarter future.

Mike Small's Current Company Details
Akkodis

Akkodis

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President/CEO with extensive experience leading Global Business Units in Staffing & BPO, ITO, CX & AI Tech industries. Skilled in Transformational Leadership and cultivating High Impact Cultures within organizations.
Mike Small Work Experience Details
  • Akkodis
    Us Country President - The Adecco Group & President Akkodis North America
    Akkodis Nov 2021 - Present
    Regional President of the Americas responsible for Akkodis North America including P&L, Consulting, Operations, Finance, HR, Sales & Solutions, focused on Talent (IT & Engineering Staffing), Consulting Services - Cloud, Security, Digital & Outsourcing solutions.
  • Sitel
    Ceo - Americas
    Sitel Jan 2019 - Oct 2021
    Miami, Fl, Us
    Chief Executive Officer (CEO) of the Americas and is responsible for all functional aspects of the group’s Americas’ organization (North and Latin America); including Operations, Finance, HR, Sales & Solutions, Project Management, Workforce Management and Account Management. In his previous role as Chief Client Officer, Mike led the Americas’ Account Management team to significantly improve business growth for clients and help drive strategic value across all industries and verticals.
  • Sitel
    Chief Client Officer
    Sitel Jun 2017 - Jan 2019
    Miami, Fl, Us
  • Vxi Global Solutions, Llc
    Executive Vice President, Global Vxi & Symbio
    Vxi Global Solutions, Llc Jun 2016 - May 2017
    Los Angeles, California, Us
    Mike was the chief revenue officer for both VXI and Symbio. In this capacity, Mike oversees all global regional growth in China, Philippines and North America
  • Capgemini
    Global Sales Officer, Bpo
    Capgemini Dec 2013 - Jun 2016
    Paris, France, Fr
    Mike was a member of BPO Executive Leadership Council, and the North American Executive Board. He oversaw all BPO Global Sales and account management activities, and enabled a global team of professionals to achieve individual and business growth objectives while cultivating relationships with clients, advisors, analysts and industry influencers. Responsible for the development and execution both organic and inorganic business development of new service lines and markets. In addition, he led a cross-portfolio solution development with Capgemini application and infrastructure services to deliver BPO-as-a-stack.
  • Hewlett-Packard
    Director Bpo Services North America
    Hewlett-Packard 2008 - 2013
    Houston, Texas, Us
    Responsible for the US, Latin American and Canadian markets. Developed and implemented sales strategy, operations with a focus on Financial Services offerings that included Client Contact Center Outsourcing, Finance & Administration, Cards & Payments, and Financial Services business process back office outsourcing. Mr. Small also was part of MphasiS, a Hewlett Packard Company – Bangalore, INDIA Feb. 2010 – Oct. 2011 Responsible for leading global outsourcing IT operations, sales, solutions and operations support for all large strategic clients. Managed sales and delivery teams in both Application and Business Process services.
  • Ibm
    Director Sales & Client Services
    Ibm 1998 - 2007
    Armonk, New York, Ny, Us
    Client Director - Midsize Business, Responsible for sales objectives including: $600M annual budget led a mid-market services strategy focused on services solutions. IBM Global Services Oct. 1998 – Jan. 2006 Practice Director– IT Managed Services Practice Executive – Security, Identity & Privacy Business Development Executive (BPO & ITO Outsourcing) Business Controls Manager, Quality and Risk Management Infrastructure Service Delivery Manager

Mike Small Skills

Outsourcing Business Development Strategy Bpo Management Managed Services Business Transformation It Outsourcing Business Process Leadership Customer Relationship Management Business Process Improvement Vendor Management Business Process Outsourcing Team Management Business Analysis Sales Management Program Management It Strategy Enterprise Software It Service Management Service Delivery Change Management Pre Sales Business Intelligence Crm Management Consulting Business Strategy Sales Project Management Sales Process Offshoring

Mike Small Education Details

  • Queen'S University
    Queen'S University
    Corporate Finance

Frequently Asked Questions about Mike Small

What company does Mike Small work for?

Mike Small works for Akkodis

What is Mike Small's role at the current company?

Mike Small's current role is President/CEO with extensive experience leading Global Business Units in Staffing & BPO, ITO, CX & AI Tech industries. Skilled in Transformational Leadership and cultivating High Impact Cultures within organizations..

What is Mike Small's email address?

Mike Small's email address is mi****@****dis.com

What is Mike Small's direct phone number?

Mike Small's direct phone number is +170634*****

What schools did Mike Small attend?

Mike Small attended Queen's University.

What are some of Mike Small's interests?

Mike Small has interest in Basketball And Fishing, Golf Enthuiast, Marthon Runner.

What skills is Mike Small known for?

Mike Small has skills like Outsourcing, Business Development, Strategy, Bpo, Management, Managed Services, Business Transformation, It Outsourcing, Business Process, Leadership, Customer Relationship Management, Business Process Improvement.

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