Michael Vo Email & Phone Number

Rockville, MD, US

Worldwide, OO

Worldwide, OO

Arlington, VA, US

• Led the design and implementation of an app used by marketing to automate the campaign process with Apex, JS, CSS and HTML
• Created a utility calendar lightning web component that displays various views and pulls metadata from Salesforce with Apex, JS, Html.
• Singlehandedly integrated the legacy interviewing process to organization's salesforce to streamline overall flow and automate majority of procedures.
• Architected corporate's business operations onto salesforce by combining various flows, apex classes, and nintex docgen to transition employees out of microsoft excel and word.
• Mentor non-technical employees on salesforce administrative work to help adjust to modern toolsets.
• Debug, and create unit tests to ensure integrity and stability of internal tools for multiple departments including engineering, marketing, finance, and HR

Boulder, Colorado, US

• Counselled 60+ students through technical support, one on one sessions, and prepared individuals with a personalized plan to grasping advanced material.
• Oversaw technical interviews for prospective students by testing their technical competency in Javascript and ability to incorporate new knowledge in a short window of time.
• Arranged various community events to promote socialization of peers and students to further increase productivity and encourage a bright environment.

Blackpool, GB

• Trained 4 employees' soft skills to provide a welcoming and enjoyable experience for customers.
• Accountable for managing monthly and annual sales to achieve steady sales growth.
• Mediated negotiations with artisans and craftsmen for long term contracts that saw rise in silver and gold sales by an average 43% for the duration of my employment.
• Resolved complaints to maintain customer loyalty and satisfaction.

Bachelor Of Science - Bs, Management Of Cyber Security

Education record