Michael Vo Email & Phone Number

Rockville, Md, Us

Rockville, Md, Us

Worldwide, Oo

Worldwide, Oo

Arlington, Va, Us

• Led the design and implementation of an app used by marketing to automate the campaign process with Apex, JS, CSS and HTML• Created a utility calendar lightning web component that displays various views and pulls metadata from Salesforce with Apex, JS, Html.• Singlehandedly integrated the legacy interviewing process to organization's salesforce to streamline overall flow and automate majority of procedures.• Architected corporate's business operations onto salesforce by combining various flows, apex classes, and nintex docgen to transition employees out of microsoft excel and word.• Mentor non-technical employees on salesforce administrative work to help adjust to modern toolsets.•Debug, and create unit tests to ensure integrity and stability of internal tools for multiple departments including engineering, marketing, finance, and HR

Boulder, Colorado, Us

• Counselled 60+ students through technical support, one on one sessions, and prepared individuals with a personalized plan to grasping advanced material.• Oversaw technical interviews for prospective students by testing their technical competency in Javascript and ability to incorporate new knowledge in a short window of time. • Arranged various community events to promote socialization of peers and students to further increase productivity and encourage a bright environment.

Blackpool, Gb

• Trained 4 employees' soft skills to provide a welcoming and enjoyable experience for customers.• Accountable for managing monthly and annual sales to achieve steady sales growth.• Mediated negotiations with artisans and craftsmen for long term contracts that saw rise in silver and gold sales by an average 43% for the duration of my employment.• Resolved complaints to maintain customer loyalty and satisfaction.

Bachelor Of Science - Bs, Management Of Cyber Security

Education record