Mike Mcconnell Email & Phone Number

Please feel free to connect with me via LinkedIn, using the address mike.mcconnell@gmail.com.I am the Applications Operations Manager for IT Services at the University of Aberdeen. My role involves working with systems, processes and people to provide continuous service improvement for the institution. I manage analysts, developers, DBAs and site reliability engineers responsible for digital, web, library and corporate applications. I have over 20 years’ experience of staff, customer, supplier and project management. My responsibilities include:• the University website and associated web development• the operation of the applications environment• ITIL; DevOps; Application Architecture, Environment Strategy and Security/Vulnerability Management• the institutional Library, Special Collections and Museums Systems• strategic project management• working on a daily basis with Marketing, Communications and Admissions colleaguesMy skills include:• change/strategic management • communication and leadership • project and portfolio management• resource and capacity planning • business/requirements analysis• business case development• customer relationship management• people management• supplier management• usability and user experience• information architecture• negotiationI am a chartered member of the Chartered Institute of Library and Information Professionals and a chartered member of the British Computer Society.

Listed skills include Management, Strategy, Information Architecture, Project Management, and 40 others.