Mike Rapa Email & Phone Number

Chicago, Il, Us

Responsible for major modules in an enterprise level hospital electronic medical records product used by large healthcare institutions in 5 countries. Managing a team of 90+ developers, testers, managers and automators in the United States and IndiaLead new development efforts to satisfy government regulations for multiple states and countries.Implemented methodologies and practices for code reviews, project estimation, test automation and customer support.

Chicago, Il, Us

Managed a large product development staff, consisting of 40 developers in North America and India, building and maintaining clinical modules in Sunrise Clinical Manager, the company’s flagship software package.New Feature Development Set high-level technical direction for the development of new features and modules. This includes the purchasing of 3rd party components, technology selection, service design and establishing a high-level architecture. Participated in release planning, development estimates, prototyping, requirements gathering and technical design.Responsible for creating and upholding policies that ensure quality through automated unit testing, code reviews, technical standards and product-wide best practices. Worked with program managers (PMO) to oversee adherence to agile development procedures and our Software Development Life Cycle. Responsible for capacity planning and resource allocation for new development projects.Communicate with internal and external stakeholders to convey status, gather feedback and manage expectations. Product SupportManaged team providing product support for a client base, including large hospitals throughout the world.Established protocol for developing hotfixes which formalizes code reviews, unit testing and defect documentation.Established a change control process for handling hotfixes that contain functional design changes. Regularly develop software updates that correct critical software defects and workflow challenges to our customers. Support and maintain 4 concurrent versions of the product.Develop skills and capacity of my team through training, employee development and recruitment.

Exton, Pa, Us

Lead a large new development project adding substantial features to ClinDoc in 15.3. Managing several development teams focusing on stability, performance, maintainability, customer support and new feature development. Managed a sustained direct customer support effort including rapid customer-focused stabilization.

Blue Bell, Pa, Us

Me, Software Eng.

B.S., Comp. Sci