Mike Carrillo Email & Phone Number

Gilbert, AZ, US

Gilbert, AZ, US

Auto Shop Follow-Up is the Turn-Key Customer Retention System. We provide customer follow-up services for auto shops across the United States & Canada through handwritten thank you cards, follow-up phone calls, and review generation. Founded with one purpose in mind: Helping shop owners build deeper trust with their customers. The result? A 64% increase in.

Gilbert, AZ, US

Tempe, Arizona, US

Strategically planned campaigns to bring attention to and create interest in the organization’s products and services.Performed market research studies and analyzed the results to better understand the market and customer preferences resulting in higher customer retention.Used research to identify likely customers and ideal customers for the product and.

Tempe, Arizona, US

Improved the customer journey while onboarding and maximize user engagement.Worked closely with the software and product team by sharing customer feedback.Automated tracking to increase user engagement and demonstrate upselling opportunities.Establish data-driven tracking models to maximize user retention.Assured a seamless customer experience.Engaged with.

Tempe, Arizona, US

Oversaw all content that is put out by the brand.Ensured consistency across all brand-related touchpoints.Solidified our brand identity, and become the gatekeeper of our brand.Collaborated with immediate team and wider company pillars to ensure collaboration and understanding across the business.Found new partnerships, both large and small, with a focus on.

Tempe, Arizona, US

Achieved 90% to 115% of business development goal each month. Introduced new market fit and built the go-to-market strategy.Took company from zero, to closing 50 deals at most recent trade show by implementing my proven trade show sales system.Sought out and sourced new clients by developing networks and independently identifying and developing relevant.

Created, communicated, and implemented the organization's mission ensuring that direction is communicated on a level that allows all employees to understand their individual roles.Led, guided, directed, and evaluated the work.Ensured decisions the organization needs are well-thought-out and timely.Formulated and implemented the strategic plan that guided.

As a small business owner myself, I understand how hard it can be to manage the day to day operations, perform the actual work, plan for the future – all while having a good handle on the communications which are the lifeblood of any business. I was even recording my own phone greetings – which hardly sounded professional and reflected poorly on the.