Mike Fiore Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Ut, Us

Santa Ana, Ca, Us

San Francisco, California, Us

Drive initiative to minimize off platform tracking systems and bring all cost and revenue drivers andreporting into central location to help with audit readiness and financial planningCollaborate with engineering to create clear relationships of work, deliverables, and revenue allowingfor better insights into margins, process bottlenecks, and delivery improvementsAssess sensitivity and operationality of new metrics. Examine historical trends, variance, complexity, andsensitivity to assess feasibility and the metric's ability to detect improvementsBuild core analytics infrastructure to facilitate quick decision making for finance, operations, andleadership

Columbus, Ohio, Us

Assisted company expansion into a new product space by developing new KPIs and building dashboards that support self service diagnostics and explorations by product teams and other analysts, decreasing the time required to deliver insights and avoiding analytics involvement entirely in some casesConduct root cause analysis identifying and quantifying primary factors behind KPI movement and offer recommendations on how to respond to changesPerform analysis of A/B tests and provide launch no launch recommendations. determine ROIs of new features, and assess the profitability of new customers

Midvale, Ut, Us

Oversaw the experimental design, reporting, and analysis of 100+ A/B tests annually; developing and enforcing rigorous testing standards to maintain test and insight accuracy and reliabilityDeveloped a sequential testing framework to increase speed to decision on A/B tests. Decreasing test length by 20% while maintaining false discovery and false positive rate. Created feature roadmap for A/B testing platform to better support stakeholdersDeveloped a customer risk score to help detect customers who are committing fraud, identifying $2M+ in fraudulent customer returnsDeveloped a tool to compare, monitor, and improve phone agent productivity using multiple KPIs across multiple locations, allowing for more targeted intervention and trainings Reinvented the promotional process by developing a new sales structure and composition by developing a new process for selecting items to put on promotion ensuring the desired depth and breadth of sale, leading to an incremental $12M with no degradation to sale performanceConducted analyses to quantify and predict the effect of different customer interactions on the customer’s lifetime value to identify possible intervention points to increase customer valueProduced estimates of return on investment for strategic initiatives and other projects across multiple verticals, in an effort to quantify true incrementality of new and existing project

Midvale, Ut, Us

Salt Lake City, Ut, Us

Created, maintained, and refined data gathering and storage systems throughout the organization to further the data driven management practices employed at First Step HouseCollaborated with local governments and community stakeholders to ensure the delivery of accurate, timely reports about all FSH programsDesigned and created documentation systems which allow for accurate measurement of grant outcomes and quick analysis of performance indicators

Salt Lake City, Utah, Us

-work with admissions department to help market program and recruit prospective students

Norden, California, Us

-Ability to perform in a high stress environment while managing multiple patrons and coordination with kitchen staff

-Mentored adolescents in leadership development to prepare them for staff positions within camp- Organized and managed logistics for duration of camping trip

Helena, Mt, Us

-Articulated various approaches and techniques to problem solving to improve understanding of math and physics concepts

Helena, Mt, Us

-Developed programs to analyze previous projects to better predict costs associated with future projects -Collaborated with cross functional teams to enhance and refine analysis techniques -Presented results in a clear, concise way to a variety of engineering groups

Master’S Degree, Information Science- Business Analytics

Bachelor’S Degree, Applied Mathematics: Concentration In Physics