Michael Sarro Ii, Cpim, Cscp Email & Phone Number

Conshohocken, Pennsylvania, United States

- Conducts proactive Customer Success review meetings at crucial stages during deployment of new ERP projects. - Provides Go-Live hyper-care support for IFS customers during the critical rollout periods. - Presents customer-facing IFS ‘Lunch and Learn’ webinars and breakout sessions covering a variety of subjects. - Cultivates new sales opportunities (up/cross-sell) by leveraging a comprehensive understanding of the customer’s objectives, future strategies, and key milestones. - Led a successful, multi-stage deployment of Field Services Automation suite for Fortune-500 firm specializing in Fire Protection and Safety Services. Key outcome was nine-day average reduction of “contract-to-cash” cycle. - Oversaw a significant version update of the Field Services Automation suite for a Fortune 100 provider of Controls & Instrumentation. The main outcome was a 24% rise in the usage of the Field Service technician team.

Norwich, Ny

Directed multiple enterprise-wide projects, implementing the MS Dynamics AX 2012 ERP Solution into the Chobani Yogurt manufacturing plants, warehouses and distribution centers. - Led the successful implementation of systemic Directed Picking and Put-Away processes in the FG Cold Storage warehouses. Key result was 1.2 Million in annual FG waste savings by eliminating rotation errors and becoming FEFO compliant.- Managed successful deployment of formal controls within the Mfg. Batch Order Management processes for all production lines, resulting in greatly enhanced Lot Tracking and Product Recall capabilities.- Served as the Acting PMO Manager within the IT Team.

York, Pa

- Directed multiple successful implementations of Dynamics AX ERP system in separate medical device divisions. AGILE Project Methodology was deployed. Virtually all business processes were re-engineered, streamlined and validated per regulatory standards, resulting in reduced order fulfillment time by 32%, accelerated FG inventory turns by 21%, and enhanced on-time delivery by 17%. - Controlled project activities on a daily basis to ensure adherence with the agreed-upon charter, scope and budget, which resulted in both projects completing on-time and within the capital appropriation budgets.- Collaborated with internal SME’s and outside consultants that assessed training needs, creating customized training plans, which resulted in quicker user acceptance, enabling on-time completion of critical path prototype activities. - Conducted post-training competency surveys, assessed students’ readiness for system cutover, and provided follow-up tutoring, which streamlined the time required to attain the improved end-result metrics.

Greensburg, Pa

- Conducted continuous cycles of APICS CPIM Certification Workshops for end clients in a variety of industries. Workshop attendees attained a distinguished 91% first-time pass rate on exams.- Re-engineered the Lot Tracking and Product Recall processes at a major food producer. AGILE Project Methodology was deployed for software development phase. The new systems increased recall effectiveness, and dramatically lowered company risk, and enabled full compliance with FDA Bio-Terrorism recall regulations. Time to trace recalled lots was reduced from days to minutes.- Implemented Enterprise Resource Planning systems (ERP) at a major chemical and coatings producer, resulting in increased overall plant throughput by eliminating 57% of downtime between batch-campaigns.- Headed initiative to re-engineer and streamline Production Planning and Inventory Control processes for a construction parts manufacturer, resulting in increased on-time service by over 17%

Exton, Pa

- Oversaw multiple projects implementing proprietary Automatic Data Collection (ADC) systems in a variety of industries, including food & beverage, plastics and electronics, resulting in increased overall warehouse efficiencies by over 15% at each facility.- Executed pre-sales system demonstrations to prospective customers. Presentations were delivered in conference room settings and over the web, facilitating an 18% increase in proposals-to-sales conversions. - Created project management templates, training manuals and implementation guides that were utilized company-wide, significantly increasing effectiveness of project kickoffs, training and system cutover.

Rochelle Park, Nj

- Directed all consultants on my team, which included recruiting, training, mentoring, and motivating, while achieving a 96% client satisfaction level within my assigned client base.- Oversaw a successful corporate-wide ERP/MRP implementation for Medical Device and Implants manufacturer. Dramatically reduced redundant device sterilizations. Improved corporate-wide visibility, streamlined reporting and systemically aligned production operations, resulting in increased on-time deliveries.- Delivered global user training for major food and snack producer, as part of a corporate enterprise software implementation. Scope of training included “Planning-to-Finished Goods” and “Purchase-to-Pay” core business processes. Delivery platforms were classroom and web based.- Successfully implemented Warehouse Management Systems (WMS) into distribution centers within the pharmaceutical, retail, and auto parts industries, increasing order fulfillment speeds by over 30%.

Valley Forge, Pa

- Partnered with local IBM Account Executives to develop a Corporate Training Plan, which was executed across all ERP projects in Power Systems division, resulting in reduced kickoff-to-prototype times.- Provided all training and support to implement new Inventory Control procedures and Cycle Counting process at Power Systems Division. Increased inventory record accuracy from 52% to 97% within 8 months. - Delivered manufacturing system training and support during implementation of Master Production Scheduling (MPS) and Material Requirements Planning (MRP) processes in the Electronics Control Division. These custom-tailored materials were rolled out and utilized globally.

Limerick, Pa

- Managed all associates, inventory, equipment and system resources that effectively executed shipping, warehousing, receiving, material handling and other supply chain related functions, enabling a company growth rate of over 40%. - Orchestrated implementation of formal Sales and Operations Planning procedures (S&OP). After first year, sales forecast accuracy improved 28%, production plan accuracy improved 31%, and inventory turns increased 37%. - Implemented plant-wide Inventory Cycle Counting processes with full root-cause analysis, increasing inventory record accuracy from 67% to 98.2% within 9 months.- Chaired company initiative to set time standards for all operations and work centers in production, resulting in more accurate quotations to customers, reliable line-scheduling, and identifying process improvement opportunities.

Business Administration - Management

Business Administration