• Led and managed broker and agency partner relationships and developed new business opportunities. • Managed sales, agent contracting, and building and maintaining relationships across multiple markets.• Drove broker sales to 140% of goal and total sales to over 100% of goal for 2021 open enrollment season.• Exceeded sales goals by more than 100% in each of three open enrollment sales periods.• Cultivated strong relationships that drove additional business opportunities in new markets, by surpassing goals for brokers contracting and brokers who sold policies by 150%.• Led sales initiatives to enter new markets by developing networks of clients through cold calling, networking events, and attending industry events, while simultaneously managing relationships in existing markets.• Planned, scheduled, and led a variety of sales presentations, product rollouts, and broker appreciation events.• Displayed versatility and ability to quickly assimilate to new markets, selling in various states and regions nationwide, including the South, Southeast, Southwest, and Midwest, holding insurance licenses in 10+ states.

• Responsible for contracting, appointing, training & supervising agent certification.• Demonstrate a strong ability to lead & take initiative by constantly helping other team members on issues & projects; volunteering to tackle tough issues and communicate difficult decisions & results to brokers.• Service agents during & after enrollments by offering support for commissions, member service support, special election periods, eligibility, benefits & technology systems.• Offer sales support to broker managers who were responsible for selling brokers on Bright Health products.• Maintain & monitor Callidus Cloud systems; utilize various systems to manage & track broker information.• Collaborate with other departments to resolve member & broker issues.• Handle large volume of incoming calls & emails, providing timely & accurate responses.• Develop & strengthen relationships with agents & agencies across various markets in IFP & MAPD sectors.• Integral member of a team that won the Bright Constellation Award for being a strong performing team. • Conduct broker outreach to maintain & strengthen relationships between Bright Health & the broker community.• Offer high quality service to brokers that has helped give Bright Health a strong reputation with brokers.

• Optimize & manage projects to improve graduate placement from 70% to over 80% campus wide.• Recommend solutions to improve reporting methods, perform research & analyze data of job markets & trends.• Utilize CRM to maintain & update records and databases to ensure all files and information is accurate.• Generate, analyze, & maintain up-to-date records, reports, & databases.• Create training materials, procedures, & policies to promote process improvement & best practices.• Establish & foster relationships with employers for potential employees & verify 100% of graduate employment.• Interact directly with employers to build & strengthen relationships, & ensure excellent customer service.• Develop training materials for company policies to assist team members in learning software & procedures.• Advise & counsel students & graduates in finding employment opportunities within their career field.• Critique resumes & assist students with practice interviews, discussion panels, and other networking events.• Plan, organize, & manage quarterly commencement ceremony & student registration & attendance of events.• Marketing & correspondence of different career resources & opportunities to graduates & students.• Collaborate & partner with staff, faculty, administrators, & alumni to increase on-campus recruiting of students.• Program development & management of marketing materials for online job board & career fairs.• Summarize and report on employer relationships and placement of students/graduates with employers.

• Coached basketball to high school age players teaching strategy & developing fundamentals & skills.• Mentored & motivated players to enhance their learning and development on & off the court.• Coordinated youth basketball tournaments in the Minneapolis area.• Marketed the program’s details & benefits to prospective players & parents.• Utilized Microsoft Excel to create spreadsheets & databases for player payments.• Set up payment plans & worked with families & players to establish fundraisers.• Informed prospective players & parents about the program’s details & benefits.

• Developed & implemented processes to streamline screening, hiring & training candidates for client positions.• Generated an average of over $90,000 in quarterly revenue in a fast-paced environment.• Assisted Account Manager in negotiating contracts with client companies• Developed business & managed accounts of 20+ clients & ran new employee orientations at client locations.• Worked with employers in Twin Cities to fill openings within healthcare, engineering and manufacturing fields.• Utilized LinkedIn, Applicant Tracking Systems (ATSs) & databases to source for candidates.• Managed 80+ contractors primarily in engineering & manufacturing positions.• Streamlined Human Resources processes for clients to more efficiently hire candidates.• Sourced daily for potential candidates by attending recruiting events & utilizing networks, ATSs, & databases.• Conducted candidate interviews & selected candidates to present to client companies.• Edited resumes, conducted reference checks, & worked with candidates to find work.• Developed weekly progress reports & scheduled meetings to develop client relationships & manage accounts.

• Organized media & market strategy analysis, event planning, & video production. • Updated & maintained company website & wrote press releases about the operations of the organization.• Utilized Adobe Creative Suite & InDesign to design & develop marketing materials & infographics.