Mike S. Fischer Email & Phone Number

Philadelphia, Pennsylvania, United States

• Developed comprehensive business and functional requirements documentation.• Collaborated with cross-functional teams to ensure project success and facilitated stakeholder meetings and workshops to gather insights and feedback.• Aministered the design, development, and implementation of new products and processes while managing monthly software releases in a fast-paced environment.• Created detailed process maps to illustrate current and future state workflows

Exton, Pennsylvania

• Optimized product and software data, demonstrating expertise in the insurance industry for major insurance companies as clients.• Spearheaded support for internal and external customers by identifying and addressing issues through analytical problem-solving.• Developed new process standards, significantly improving operational efficiency for the project team.• Established strong relationships with stakeholders through effective communication and quality results

Philadelphia, Pennsylvania

· Provided exceptional customer service and teamwork in serving diverse private events.· Demonstrated strong communication skills in guiding guests through menus.· Built rapport with customers, fostering repeat business, and ensuring guest satisfaction.

Chester Springs, Pennsylvania

· Provided exceptional customer service and teamwork in serving diverse private events.· Demonstrated strong communication skills in guiding guests through menus.· Built rapport with customers, fostering repeat business, and ensuring guest satisfaction.

Chester Springs, Pennsylvania

· Produced a diverse range of videos utilizing DSLR cameras and software tools including Final Cut Pro 7 and Adobe Creative Suite.· Managed all phases of video production for various projects, overseeing pre-production planning, production, and post-production editing.· Demonstrated strong leadership qualities by effectively managing large teams, ensuring projects were completed on time and to the highest standards.· Acted as a liaison between local businesses, schools, and clients, ensuring all video production needs and expectations were met.· Trained team members and other stakeholders in videography and video editing techniques, fostering skill development and knowledge sharing.

Exton, Pennsylvania

· Finding, and selling products and services best suited for customers' needs.· Helped train new Sales Associates.

Chester County, Pennsylvania

I transported and setup disc jockey equipment, as well as played music during gigs.

Downingtown, Pa

I assisted the IT Department over the summer as a temporary employee.

Bachelor Of Arts (Ba), English - Creative Writing

High School Diploma

Activities and Societies: TV Studio (Studio 137), Tech Crew, Video Apps. Club, Downingtown East Theatre Association, Downingtown East.