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@earthlink.net
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1 phone found area 615
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Mike Shoop is listed as Regional Telecommunications Engineer at Ascension St Thomas/Ascension Technologies, based in Pegram, Tennessee, United States. AeroLeads shows a work email signal at earthlink.net, phone signal with area code 615, and a matched LinkedIn profile for Mike Shoop.
Mike Shoop previously worked as Owner - Sales,Technical Services and Consultation at Shoop Communications Company, Inc. and St. Thomas HospitalTelecommunications Mgmt Contract at Ascension Health. Mike Shoop studied at Austin Peay State University.
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Over 20 years' experience providing technical services and solutions to corporate clients, including systems consultation and audits, software training classes, programming, upgrades, system relocation, etc., of all sizes of corporate telecom and Contact Center systems. Transitioned large Nortel/Avaya installations very smoothly onto Cisco CUCM Release 9.1. ,10.5, & 14.0; Cisco Unity Connection Release 9.1. ,10.5, & 14.0 Cisco UCCX Release 9.1. ,10.5, & 14.0, VOIP systems (including the Ascension TNNAS/St. Thomas network of hospitals and medical practices, Gaylord Entertainment/now Ryman Hospitality Group, Nashville, TN and the Metropolitan Government of Nashville, TN) programming both the Nortel/Avaya and the Cisco Unified Communications systems. I have provided contact centers with software training services, and applications development for clients such as Citicorp Ins. Services., BellSouth, Sprint, GTE, Southwestern Bell Telecom, Renal Care Group, Manheim, Renovo, Ameritech, General Motors, Baxter HealthCare, St. Thomas Health, etc. Also provided Call Center technical and end-user training services for same clients and their customers.Specialties: Cisco CUCM & Cisco Unity; Cisco CCX; IP Flex; Contact Center/Automatic Call Distribution/Scripting and Call Routing and Network Routing Service programming; Desktop support of Call Center Supervisory Positions; PRI/T-1/SIP trunk implementation and troubleshooting; Cost reduction and system optimization through creative programming and applications development, and ongoing client/customer software review and training. IP and PRI Private Networking of telecom sites and systems, and application servers. Vendor relationships and management. Nortel/Avaya and Cisco voice systems, also Singlewire Informacast and Variphy.
Listed skills include Voip, Telecommunications, Ip, Networking, and 45 others.
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Cisco Enterprise Voice Systems Deployment, daily administration and support over the Ascension St. Thomas network of 8 hospitals and almost 100 separate clinics and medical practices, including CUCM, CMXpress, Unity and Unity Exp, CCX, CUAC, I3, CIC, Singlewire Informacast, Variphy etc. etc. Inclu
Technical services, programming, and sales experience in medium to large Nortel/(now AVAYA), Cisco/Unity, PBX, ACD, Voice Mail, etc.systems including Meridian 1, Succession, CS1000, and VOIP sys., etc. specializing in Call Center Applications (ACD, Contact Ctr Mgr, Symposium, Call Pilot; equipment networking, implementation, service, Daily Administration.
Networked multi-site telecom system totaling approximately 5,000 lines state wide. Provided full-spectrum telecommunications management including Risk Mitigation, Disaster Recovery/Business Continuance, Cost Reduction, End-User software training, systems maintenance, daily operations, and troubleshooting 24/7; provided a full-time on-site staff of four.
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Mike Shoop works for Ascension St Thomas/Ascension Technologies.
Mike Shoop is listed as Regional Telecommunications Engineer at Ascension St Thomas/Ascension Technologies.
AeroLeads has found 1 work email signal at @earthlink.net for Mike Shoop at Ascension St Thomas/Ascension Technologies.
AeroLeads has found 1 phone signal(s) with area code 615 for Mike Shoop at Ascension St Thomas/Ascension Technologies.
Mike Shoop is based in Pegram, Tennessee, United States while working with Ascension St Thomas/Ascension Technologies.
Mike Shoop has worked for Ascension St Thomas/Ascension Technologies, Shoop Communications Company, Inc., and Ascension Health.
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Mike Shoop studied at Austin Peay State University.
Mike Shoop is listed with skills including Voip, Telecommunications, Ip, Networking, Avaya, Cisco Technologies, Call Centers, and Cabling.
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