Org Solution

• Manages annual China pay database update and administers reward policy survey for more than 700 clients• Responsible for end-to-end delivery cycle for pay database clients, including organizational job mapping, data collection, data cleaning, database access management, platform training, and other ad-hoc client services• Provides work measurement for key departments of clients to facilitate organizational development and restructuring• Conducts quality check on KF’s digital platform, translates relevant material, and creates training webinars• Provides support for other delivery projects such as engagement surveys, assessment, competency modeling, etc.

• Conducts the CEO 2025 thought leadership research project and writes technical manual, which consists of analyzing 53 interviews from internal and external stakeholders, CEOs, Board Members, and futurists to derive success profile of future CEOs in the face of technological, social, and legal trends• Assists in research project on organizational ambidexterity, a construct that aims to improve organizational survival by balancing exploitation and exploration, in response to media and technology market trend in upcoming talent and organizational challenges, connecting dots between research, existing assessment instrument, and business development initiatives• Maintains and conducts quality assurance before a 2-hour M-Turk survey goes out to more than 800 candidates• Researches and sources vendors for qualitative data analysis software that best addresses Korn Ferry project needs

• Creates competency models for a finance client and develops relevant structured behavioral interview questions and behaviorally anchored rating scales for job families across the organization• Conducts content coding of performance reviews to extrapolate central themes that inform competency models• Updates internal knowledge on literature, industry trend, technology innovation, and latest development in assessment design

• Crafts customized reports and feedback to a financial service client according to individual assessment center profile data such as KF4D, translating technical terms into action items that relate to client’s day-to-day operations• Provides suggestions on one-time & day-to-day behavioral implementation strategies to assessment center participants and their supervisors according to their 180-degree feedback data

• Designed and implemented a “Management Dashboard”, which served as a project management tool for the Mayor and Chief of Staff to track weekly departmental progress, reflect on emergencies & delays, and improve organizational efficiency• Improved cross-departmental communication by integrating “Management Dashboard” into weekly staff meeting agenda• Partnered with key stakeholders to set 2018 short-term goals that align with the Mayor’s long-term strategic direction• Conducted needs assessment to identify gap and resources for the “Digitalization of The City Hall”: analyzed leadership interview and benchmarked against neighboring cities to set up high-level timeline

• Completed attrition analysis of past 2 years for all 32 US locations to identify leave patterns and highlight key risks areas in organizational design, rank, age group, geographical locations, and retention• Suggested change direction in HR according to performance review data and attrition analysis, and presented to HR Manager and Country Director: strengthen brand culture awareness by building training program taught by top sales team; assist local managers in recruitment processes by leveraging resources such as neighboring universities, career fairs, and non-typical talent• Drafted a two-hour diversity, harassment and retaliation interactive training program for all US store managers with updated company policies in accordance with latest labor legislations• Managed end-to-end recruitment process: administered talent sourcing platform, posted jobs, and screened candidates

• Revamped selection strategy by creating competency models and structured interviews• Conducted recruitment calls and adjusts strategy to focus on selected target with limited resources

• Conduct 4 studies, various data entry and clean up, analysis, and campus survey • Involve actively in weekly lab meetings to find solutions for participant rescheduling, careless study design, insufficient communication in the lab, low survey rate, etc• Participated bi-weekly meetings at the Interdisciplinary Group in Behavioral Decision Making

• Won 2014 Committee Leadership Award due to innovative campaigns such as street performance, writing booth, mural, etc., and 99% UCLA Center for the Art of Performance show sales rate• Supervised the marketing subcommittee to utilize an annual $7000+ fund for branding and advertising, streamlining marketing operations like graphic design, social media, and signboards

• Consulted for NYU-Shanghai on best practices for Career Development targeting 600+ students• Managed projects targeting international students such as social media campaigns and workshops• Created training material on the use of UCLA BruinView system and coached students• Analyzed and integrated 2000+ internship positions into 22 approachable documents and lists• Partner with the Student Government to create an internship-friendly campus climate• Analyze and integrate 2000+ internship positions into 22 approachable documents and lists

• Conducted experiments, literature research, recruitment, and campus survey• Improved participant scheduling, study design, insufficient communication in the lab, low survey rate, technology issues, etc. in weekly lab meetings

• Sold $16000+ worth of product in a special sales event with a team of 11 in one week• Created a 2-minute promotional video material about the special sales event for future clients