Director, Global Client Services
New York, Ny, Us
Built and lead global support and engineering organizations from scratch to establish and sustain world-class service for a burgeoning company rapidly entering new markets and geographies. • Created local and remote support teams, Desktop Engineering/Architecture team, and Executive support functions, for US, Europe, and Asia/Pac operations.• Established policies, procedures, vendor relationships and managed all desktop technologies (PC and Mac hardware, software, mobile devices, and all other productivity and collaboration technology).• Provided thought leadership and resources for Infrastructure, PMO, IT Security and Controls, and Networking teams until those teams were self-sufficient and independently lead.