I lead a team of pre-sales SEs working in the Financial and Professional Services Industry segment of Cisco's Commercial Sales – New YorkAside from day-to-day people management, I work closely with Sales Leadership to help determine and drive the technical strategy for the Commercial Team in Cisco Select Area. This segment covers the over 400 customers in New York, New Jersey and Pennsylvania Our team's prime focuses are (but not limited to): Customer advocacy, all things technical from a sales cycle & customer relationship perspective, technical solution design & architecture and positioning. Covering Technologies included are Enterprise Networking, Cisco Collaboration/UC, Telepresence, Catalyst Switching, Data Centre Architecture, Nexus, Cisco UCS, ACI and our Security Portfolio

I lead the Polycom USA East SE Team focusing on 4 Territories: New England/North Atlantic, New York/New Jersey, Mid Atlantic and South East. A team of 22 people responsible for supporting - 42 Account Managers for multiple verticals: Enterprise (Fortune 100/500), Mid-Market, SMB, Government/Education/Medical as well as multiple industries (Manufacturing, Technology, Financial, Oil & Gas, Retail, Entertainment, Pharma, etc.). Our team's primary focuses are: Customer advocacy, technical solution design & architecture, positioning and 3rd party UC&C integrations and enhancements. Our team is comprised of industry respected senior Systems/Sales Engineers and the end goal is to make our customers successful through differentiating our user experience, integrating and enhancing the customer workflows, and providing the best total of cost of ownership and return of investments.

As ANZ Senior Solutions Engineering Manager, I am responsible for developing, leading, managing, and growing the Solutions Engineers, Consultants and Architecture teams

As ANZ Sales Engineering Manager, I am responsible for developing, leading, managing, and growing the SE team. My responsibilities are to manage all the Sales Engineers activities across Polycom Australia and New Zealand. I have nine direct reports and am responsible for their day-to-day management, performance and career development within the organisation. In addition to these management responsibilities I also have the role as Technical Evangelist for the Polycom ANZ technical team.

As one of the lead technical expert for Polycom in Australia and New Zealand, I work closely with our partners and customers. My work involves sharing knowledge on Polycom’s industry leading products to our Channel Partner's sales and technical teams, as well as collaborating with our customers to help develop and drive their strategy on Unified Communications technology.

• Maintained high-level technical expertise across IP Telephony and Unified Communications• Delivered engineering support and guidance to sales teams and customer accounts • Delivered knowledge transfer sessions to key major accounts and channel partners• Delivered demonstrations to direct customers and channel partners• Articulated and debated solutions in the context of customer requirements• Established and maintained formal/informal relationships