Mike Snoddy Email & Phone Number

Bloomfield, Ia, Us

14401 Se 1St St, Vancouver, Wa 98684

• Overseeing daily order fulfillment activities, including order processing, packing, and shipping preparation.• Working with and developing Laboratory Information System (LIS) to improve data collection, optimize warehouse and fulfillment operations.• Tracking inventory levels to prevent stock-outs and/or deadstock• Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfillment to meet operational goals• Preventing inventory shrinkage, accidents, and occupational hazards• Optimizing procurement of inventory by improving vendor relationships, performance, and lead times• Managing a dynamic team of team leads, full-time and part-time warehouse staff, and other direct reports• Maintaining positive and mutually beneficial relationships with distributors, suppliers, manufacturers, clients and 3PLs. • Reporting monthly on multiple fulfillment and performance KPIs• Providing data-backed and actionable updates to senior management to improve order fulfillment SLAs and vendor performance• Supporting efforts to attain certifications (such as ISO 9002 and cGMP) for quality in installation, production, and customer experience• Proven track record of analytical, interpersonal, leadership, and project management skills• Staffing and managing the fulfillment employees to include all permanent and seasonal staff. • Develop and implement business process initiatives to optimize departmental operations in accordance with overall business objectives.• Prepares necessary SOP’s for fulfillment processes.• Maintain a clean and safe work environment.• Maintains the highest standards of customer service by immediately attending to and resolving customer issues.

Vancouver, Washington, United States

• Overseeing daily order fulfillment activities, including order processing, packing, and shipping preparation.• Working with and developing Laboratory Information System (LIS) to improve data collection, optimize warehouse and fulfillment operations.• Tracking inventory levels to prevent stock-outs and/or deadstock• Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfillment to meet operational goals• Preventing inventory shrinkage, accidents, and occupational hazards• Optimizing procurement of inventory by improving vendor relationships, performance, and lead times• Managing a dynamic team of team leads, full-time and part-time warehouse staff, and other direct reports• Maintaining positive and mutually beneficial relationships with distributors, suppliers, manufacturers, clients and 3PLs. • Reporting monthly on multiple fulfillment and performance KPIs• Providing data-backed and actionable updates to senior management to improve order fulfillment SLAs and vendor performance• Supporting efforts to attain certifications (such as ISO 9002 and cGMP) for quality in installation, production, and customer experience• Proven track record of analytical, interpersonal, leadership, and project management skills• Staffing and managing the fulfillment employees to include all permanent and seasonal staff. • Develop and implement business process initiatives to optimize departmental operations in accordance with overall business objectives.• Prepares necessary SOP’s for fulfillment processes.• Maintain a clean and safe work environment.• Maintains the highest standards of customer service by immediately attending to and resolving customer issues.

Vancouver, Washington

• Team development• Create training documents and oversee employee competency• Manage and maintain employee compliance with company procedures• Manage and maintain department compliance with CAP and CLIA requirements• Manage patient data and reporting• Coordinate with client relations, external sales teams, and patient billing teams to reduce missing information, demographic errors, and specimen rejections. • Continue to develop performance standards and QI indicators for accessioning team. • Develop performance standards and QI indicators for accessioning team. • Develop chain of custody and best practice procedures.• Hire and develop an effective and efficient team of accessioning technicians • Develop employee performance standards and indicators with automatic tracking of QIs within our proprietary Laboratory Information System (LIS).• Manage and update department requisition forms• Develop, maintain, and distribute client performance reports• Evaluate and improve specimen collection and shipping procedures to reduce specimen leakage and cross contamination during shipment. • Worked with external sales partners to build client relationships• Manage and oversee all accessioning staff and procedures• Development of department Standard Operating Procedures (SOPs)

Vancouver, Washington, United States

• Perform timely and accurate data entry and verification of incoming orders and patient samples according to standard operating procedures (SOP).• Identify and accurately document incomplete information necessary for laboratory testing.• Ensure timely initiation of case management and handoff to Customer Service departments when outreach is required.• Organize and process incoming samples, print barcode labels, and route to laboratory for processing according to the SOPs, within the scheduled timeframe, and with consistency and accuracy.• Review department SOPs annually or as updates occur.• Perform equipment maintenance or function checks.• Maintain cleanliness and organization of the work area.• Adhere to health and safety practices established in the SOPs; including, but not limited to, the use of personal protective equipment when required.• Participate in Quality Assurance activities; such as, but not limited to, quality improvement projects, issue tracking, internal audits, and inspection preparation as assigned.• Report issues or potential non-conformance events to supervisors for follow up. Follow the SOP to document these issues as directed.• Participate in process improvement activities planned by management and/or engineers.• Assist with organizing and maintaining personnel and training documents as assigned.• Attend training on new, current, and updated policies, procedures, processes, and duties.• Attend company, department, or project team meetings and training.

13006 Ne Hwy 99, Vancouver, Wa 98686

Facilitating the onboarding and training of new employees to ensure they become proficient in their roles.Providing oversight to the day-to-day operations of our department, with a particular focus on advancing procedures to enhance efficiency and reduce waste.Collaborating closely with the manager on a daily basis to review product invoices and contribute to the implementation of the company's long-term strategic goals.Carrying out various daily tasks, which encompass but are not limited to food preparation, managing stock rotation, overseeing inventory, fostering team cohesion, and upholding quality control standards.

10411 Ne Fourth Plain Blvd #115, Vancouver, Wa 98662

Assisting in the seasonal preparation of floral arrangements.Ensuring the timely and professional delivery of these floral arrangements to our clients.

9404 Central Ave, Montclair, Ca 91763

Providing oversight for the daily operations, ensuring the smooth and efficient functioning of the establishment.Conducting comprehensive training for new employees to ensure they are well-equipped to fulfill their roles effectively.Playing a pivotal role in assisting the manager on a daily basis, with a focus on verifying store reports and actively contributing to the implementation of the company's long-term strategic objectives.Handling a wide range of daily tasks, which include but are not limited to operating a register, maintaining cleanliness and hygiene, preparing food, conducting pressure washing, overseeing inventory, and upholding rigorous quality control standards.

Vancouver, Wa

- Created easily digestible content for social media. - Designed logos and intros

9080 Foothill Blvd, Rancho Cucamonga, Ca 91730

Achieved a perfect 5-star rating from secret shoppers on all six evaluations.Displayed enthusiasm and dedication in aiding customers in locating, acquiring, and purchasing items throughout the store.Assisted patrons by addressing their inquiries and providing guidance.Engaged in stocking, participated in inventory management, and played a role in our loss-prevention efforts.Provided services such as cutting chains and piping for our patrons, ensuring their specific needs were met.Offered item rescreening services to our patrons.Proficiently cut keys for customers.Acted as a daily forklift driver, effectively contributing to our operational efficiency and safety.

Working On A Baa, Graphic Design, Web Design

Diploma, Design And Applied Arts

Activities and Societies: Video Production