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Products/services, operations & technical sales executive with a proven track record of building teams and processes by utilizing efficient & revenue improving operations, systems, and procedures.
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Vp - Global Strategic ServicesEgnyte Sep 2024 - PresentMountain View, Ca, UsHead of Global Strategic Professional Services, supporting the development and delivery of high-value professional services for new and existing Egnyte customers.
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Board AdvisorAdaptive Reader May 2023 - PresentAdaptive Reader is the technology leader in helping kids learn to read the classics. Using proprietary AI & quality methods, Adaptive Reader has transformed over 50 texts to 3 different learning levels. -
Ceo (Chief Executive Officer)Intterra Jun 2023 - Sep 2024Castle Rock, Colorado, UsWe build resilient communities by applying knowledge, data, and technology.Our mission is to provide focused, SaaS-based active intelligence solutions and services to first responders and their communities to make them safe and resilient.We are investing substantial capital and expertise in building Intterra into the essential coordination and prevention solution for those tasked with ensuring public safety. -
Coo (Chief Operating Officer)Shmoop Jul 2019 - May 2023Scottsdale, Arizona, UsExecutive leading the company's strategy, GTM, operations, marketing, product, engineering, & IT. Led the entire revamp from an ad revenue business to a B2B SaaS business including launching new revolutionary products that doubled revenue YoY for 3 years. -
Vp - Solutions Architects & Professional ServicesPluralsight Aug 2015 - Jul 2019Draper, Ut, UsBuilt the Professional Services and Presales (Solutions Architect) teams from scratch over a 2 year period. This resulted in a 7-figure annual bookings business across a very competitive solutions set and a global scale of 50+ SAs respectively driving great success into the double-digit YoY revenue growth of Pluralsight's business. -
Sr Consultant - Channel Management (Product Manager), Vpp M2M ResaleVerizon Enterprise Solutions Apr 2014 - Aug 2015Basking Ridge, Nj, UsManage the M2M Resale Channel of Verizon Wireless' Verizon Partner Program. Responsibilities include: managing process improvement projects, partnership vetting and approvals, delivering timely and reliable partner performance reporting, ongoing program growth, and driving additional revenue from existing partners. -
Vpp (Verizon Partner Program) M2M Senior AnalystVerizon Wireless Jul 2012 - Apr 2014Basking Ridge, Nj, UsProvide operations support for Verizon Wireless' Verizon Partner Program and Solutions Specialists across 5 state - Mountain Region. Support ranges from prospecting, signing, implementing, on boarding, and go-to-market for new partners. Implementation includes contract negotiation, development and hardware support, network integration & testing. Ongoing support includes funnel management and driving additional growth within existing partners. -
B2B Sales Operations ConsultantVerizon Wireless Oct 2011 - Jul 2012Basking Ridge, Nj, UsResponsible for creating and maintaining B2B sales territories across 5 state region including SMB/Government/Strategic accounts. SME for region POS, CRM, and Contract Management systems, including system enhancement and testing. Point of contact for executive escalations and managing region relationships with HQ finance teams and other operations teams. Responsible for creating and delivering timely and reliable reporting on sales performance.
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B2B Operations SupervisorVerizon Wireless Mar 2011 - Oct 2011Basking Ridge, Nj, UsManage a team of 8 Business Sales Associates across UT/ID/MT in all metrics. Responsible for finding process gaps, developing solutions, and implementing region wide fixes. Point of contact for escalations from region executives and small/medium business account point of contacts. Responsible for development and execution of sales initiatives, targeting expansion of existing accounts.
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Business Sales AssociateVerizon Wireless Nov 2010 - Mar 2011Basking Ridge, Nj, UsProvide operations support for Mountain region B2B sales team including: order processing, subject matter expertise, system help, support in customer facing appointments, technical support, and managing customer follow-up. Responsible for contacting existing large business accounts in obtaining additional data/accessory adds, as well as training self service tools to account point of contacts.
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Customer Service SupervisorVerizon Wireless Sep 2009 - Nov 2010Basking Ridge, Nj, UsManage a team of 12 technical support coordinators and CSRs. Monitor calls for quality assurance and provide coaching, writing/delivering performance agreements, deliver behavioral and attendance coaching, and solely responsible for performance of team in all metrics.
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Aht Project ManagerVerizon Wireless Jul 2009 - Nov 2009Basking Ridge, Nj, UsLead in a 1200 person facility encompassing initiative to lower Average Handle Time (AHT). Partner with multiple departments in developing and rolling out trainings to over 90 outliers, dropping an average of 75 seconds over 4 months. Manage daily tracking and reporting to senior leadership while following up with outlier’s direct supervisors to ensure follow-through.
Mike Soldan Skills
Mike Soldan Education Details
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University Of Utah - David Eccles School Of BusinessMsis - Masters Of Information Systems -
University Of UtahInformation Systems
Frequently Asked Questions about Mike Soldan
What company does Mike Soldan work for?
Mike Soldan works for Egnyte
What is Mike Soldan's role at the current company?
Mike Soldan's current role is VP - Global Strategic Services.
What is Mike Soldan's email address?
Mike Soldan's email address is mi****@****ail.com
What is Mike Soldan's direct phone number?
Mike Soldan's direct phone number is +160782*****
What schools did Mike Soldan attend?
Mike Soldan attended University Of Utah - David Eccles School Of Business, University Of Utah.
What are some of Mike Soldan's interests?
Mike Soldan has interest in Family, Networking, Amateur Auto Racing, Motocross, National Auto Sport Association, Travel, Hdpe Auto Racing.
What skills is Mike Soldan known for?
Mike Soldan has skills like Telecommunications, Wireless, B2b, Crm, Management, Account Management, Solution Selling, Call Centers, Leadership, Mobile Devices, Customer Retention, Direct Sales.
Who are Mike Soldan's colleagues?
Mike Soldan's colleagues are Sebastian Michalak, Paweł Rosolak, Greg Neustaetter, Mitchell Beck, Maura Reilly, Mieczysław Krawiarz, الملياردير احمد بوب.
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