• Optimized a number of claims and cases, providing exceptional primary, reinsurance, and excess claims handling for public entities, including school districts, correctional facilities, joint insurance funds, and government risk pools.• Drove success by leveraging knowledge and expertise in Employment Practice, General Liability, Sex Abuse, Law Enforcement, Automobile, and Professional Liability claims and related communication and workflows.• Generated support for complex litigated claims via ensuring meticulous documentation and reporting.• Attended several successful mediations resulting in total savings over $50M.• Fostered collaborations and executive communication with an array of stakeholders, including brokers, TPAs, and insureds to direct, manage, and streamline claims and processes within and above self-insured retentions.

Assisted the Claims Department on a temporary assignment; Handled Treaty Reinsurance Claims in Property, Medical Malpractice, Auto and Workers Compensation as a consultant on behalf of Partner Reinsurance Company of the U.S.

• Standardized processes related to treaty reinsurance and facultative claims management in the Professional and General Liability, Products, Commercial Auto, Directors & Officers, and Medical Malpractice Insurance arenas.• Augmented efficiency through conducting precise and accurate claims audits for ceding companies on behalf of actuaries, senior claims managers, and underwriters to assist in evaluations of potential and current business.• Enhanced documentation processes by preparing audit reports to provide high-level departmental feedback and producing loss reports to effectively advise C-level executives of large claim payments and reserve changes.• Streamlined payment processes through providing status reports to retrocessionaires, directing responses to queries in order to garner payment, and identifying potentially problematic claims issues for immediate address.• Bolstered communication via interacting with underwriting to provide input on current and potential business; conducted preliminary audits of potential ceding companies; assisted in the training of new underwriters.

• Catalyzed operational support and improvement across claims department while directing excess and primary Professional and General Liability, Products, and Construction claims to ensure across-the-board excellence.• Directed supplementary and complementary business operations to provide big-picture oversight, including attending mediations, conducting claim audits, and directing counsel in multi-jurisdictional claims defense.

Investigated, evaluated and resolved General Liability, Construction, New York Labor Law, Premises Liability and Commercial Auto claims. Conducted field investigations. Managed defense counsel throughout the litigation process and attended trials, mediations and settlement conferences. Prepared coverage letters and claim summary reports.

Managed the investigation, defense and settlement of NY Labor Law construction claims on an account specific basis. Prepared large loss claim notices. Attended trials, mediations and settlement conferences. Prepared coverage letters. Mitigated loss and expense exposures through the pursuit of third parties and co defendants.