Michael Spraggins Email & Phone Number

Bowie, Maryland, United States

Bowie, Md.

Deputy Operations Lead at the Census Bureau Bowie Operations Center for CSvD.

Children's National Medical Ctr. (through Cerner Corporation)

Direct daily operations in 3 datacenters, lead up to 5 concurrent projects, and supervised 4 managers with up to 25 technicians. Manage network and mixed server environment consisting of over 400 Windows, UNIX, and VMS servers with a 99.9% system uptime.

Washington D.C. Metro Area

• Led 40-member IT staff in 5 teams (Telecomm, Datacenter, Server Administration, Storage Backup, Network Engineering) to provide quality customer service for hospital complex with 303 beds and 25+ remote locations..
• DATACENTER CONSOLIDATION: Developed financial arguments/authored plan to consolidate 3 datacenters. Directed buildout of new facility and planned/executed physical move and downtimes/ failovers to deliver project in 9.
• SERVER VIRTUALIZATION: Supervised installation/configuration of VMware Vsphere & IBM 3950 virtualization technologies. Upgraded to VMware Vsphere, implemented VMware Site Recovery Manager (SRM), and migrated 200.
• DISASTER RECOVERY PLAN: Redeveloped/wrote corporate DR plan due to consolidation of datacenters. Partnered with multiple departments to initiate/guide creation of new department plans.
• WIRELESS NETWORK INSTALLATION: Partnered with Cisco partner, Cisco corporate, and internal teams to design new wireless network supporting 1000 Ascom wireless phones, 200 Cisco wireless phones, 200+.
• STORAGE UPGRADE: Led team to evaluate storage technology & selected multi-tiered design (EMC, VMAX, Isilon, Data Domain, VNX, SSD, Cisco MDS 9513) resulting in dramatic increase in storage capacity, speed, and proper.