Michael Stagner Email & Phone Number

Alpharetta, Georgia, United States

• Data Analysis & Reporting: Spearhead regular data analysis to identify trends, address challenges, and drive improvements within account development operations, ensuring decisions are data-informed.• Team Performance Oversight: Manage individual and team performance reports to highlight key achievements, track KPIs, and capitalize on emerging sales opportunities.• Process Enhancement: Lead ongoing improvements to the lead qualification process, integrating team feedback to optimize efficiency and conversion rates.• Tech & Systems Innovation: Remain at the forefront of technology trends to assess and refine internal processes, driving system unification and operational alignment across lines of business.• Continuous Development: Engage in specialized training in Supply Chain and Dedicated Transportation Solutions, staying current on best practices to advance department capabilities.

Alpharetta, Georgia

• Leadership & Expansion: Mentored a team of 9 account development representatives, guiding them in achieving goals while facilitating growth from 23 to 43 team members.• Innovative Process Development: Established processes for lead ownership and introduced a merit-based program to enhance lead handling efficiency, resulting in improved inbound call management.• Strategic Reporting: Developed and managed a SharePoint file system for streamlined internal reporting and introduced the “Qualified Lead” standard, elevating lead quality and consistency.• Outstanding Sales Performance: Successfully led the team to achieve 146% of the 2020 sales quota, driven by improved team engagement and goal alignment.

Alpharetta, Georgia

• Sales Optimization: Specialized in maximizing revenue from used vehicle sales, securing first-time customers and fostering repeat business, achieving over $3M in sales in 2018.• Product and Customer Engagement: Championed ancillary sales, enhancing customer satisfaction through add-ons like warranties and maintenance packages.• Market Insights: Provided critical feedback on market conditions, influencing pricing and inventory management to adapt to market trends.

Alpharetta, Ga

• Lead Qualification & Nurturing: Expertly assessed and nurtured leads to determine readiness for direct engagement with a Vehicle Sales Manager, using BANT (Budget, Authority, Needs, and Timeline) criteria to ensure optimal lead alignment.• Customer Education: Facilitated meetings between qualified leads and Ryder Sales Representatives, effectively conveying Ryder’s Value Proposition and full suite of services to potential customers.• High-Volume Outreach: Maintained a consistent call volume of 50+ calls per day to qualify leads, schedule customer appointments, and support revenue growth through targeted outreach.

Greater Atlanta Area

• Record-Breaking Sales: Recognized as “Sales Person of the Year” in 2015 for contributing to a $460,000 growth in new account revenue, the second-highest increase in company history.• Portfolio & Territory Management: Managed the company’s largest account portfolio, overseeing 90+ accounts and generating annual revenue of $9M through targeted business development and relationship building.• Strategic Planning & Implementation: Developed and executed quarterly and annual business plans, driving sustained growth and measurable results in a highly competitive sales landscape.