Mike Swader

Mike Swader Email and Phone Number

Owner @ Wag N'​ Wash Natural Pet Food & Grooming
Waterford Township, MI, US
Mike Swader's Location
Waterford, Michigan, United States, United States
Mike Swader's Contact Details

Mike Swader personal email

n/a

Mike Swader phone numbers

About Mike Swader

I am a seasoned and innovative customer experience leader with 15+ years of extensive experience orchestrating exceptional experiences across diverse touchpoints and global sales channels for top-tier organizations.My strong industry knowledge has allowed me to drive continuous improvements and navigate system, process, and personnel enhancements for overall effectiveness while aligning operational solutions with business opportunities, transforming data into actionable insights, and unlocking value for enhanced customer experiences.As an impactful senior professional, I have been instrumental in building high-performing teams, leading cross-functional collaborations, and optimizing resources, budgets, and scalability. Known for devising customer-centric strategies and identifying factors influencing customer experience for maximum client satisfaction.

Mike Swader's Current Company Details
Wag N'​ Wash Natural Pet Food & Grooming

Wag N'​ Wash Natural Pet Food & Grooming

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Owner
Waterford Township, MI, US
Website:
wagnwash.com
Employees:
21
Mike Swader Work Experience Details
  • Wag N'​ Wash Natural Pet Food & Grooming
    Owner
    Wag N'​ Wash Natural Pet Food & Grooming
    Waterford Township, Mi, Us
    View
  • Wag N'​ Wash Natural Pet Food & Grooming
    Owner
    Wag N'​ Wash Natural Pet Food & Grooming Jan 2023 - Present
    Livonia, Mi, Us
    Wag N' Wash is the premier destination for all of your healthy cat and dog needs. Whether it's pet supplies, pet grooming, or pet foods, you'll find everything you need to wash 'em, feed 'em, spoil 'em and love 'em at your local Wag N' Wash!
    View
  • T-Mobile
    Manager, Measurement & Insights Partnerships (Remote)
    T-Mobile 2022 - 2023
    Bellevue, Wa, Us
    Launched T-Mobile Advertising Solutions Measurement Partner Program, providing data-driven metrics to brand clients leading to actionable insights, increased media sales, and fostering a rigorous partner program for marketing effectiveness strategyHighlights of accomplishments in this role include: • Formulated an entirely independent entity, separated from the cellular realm, promoting media services to a diverse range of advertisers and expanding the company's revenue• Streamlined the partnership selection process by engaging with potential measurement partners, analyzing capabilities, and reducing onboarding time• Optimized the onboarding process with robust client-centered strategies, acquiring 20 partners within 12 months, including partners such as: Mastercard, Kantar, Dynata, Samba TV, DISQO, Big Village, Lucid, Upwave, InMarket, Cuebiq, Foursquare, Infillion, PlaceIQ, POLK, and Vizio, driving $35M in revenue
    View
  • University Of Richmond
    Customer Experience Advisory Board Member
    University Of Richmond 2021 - 2023
    University Of Richmond, Va, Us
    Served as an advisor to the Customer Experience graduate program through strategic review of curriculum
    View
  • Tvision
    Vice President, Brand Partnerships (Remote)
    Tvision 2021 - 2022
    New York, New York, Us
    Led all endeavors concerning sales & business development of syndicated SaaS solutions and custom analyses for top national advertisers. Drove initiatives as an individual contributor within the framework of a small start-up companyExecuted extensive client and partner outreach, devising impactful sales strategies, and generating analytical content to facilitate engaging dialogues with clients, securing notable additions, such as Kellogg, CarGurus, Whisker, KFC, and Little Caesars, and enhancing market reach by 25%
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  • Comscore, Inc.
    Senior Sales Director
    Comscore, Inc. 2016 - 2021
    Reston, Va, Us
    Acted as the key point of contact for influential decision-making dialogues, overseeing contract negotiations. Prepared and delivered quarterly presentations for business reviews, crafted pitch decks, and identified and considered client needs to amplify salesHighlights of accomplishments in this role include:• Exceeded sales targets by 200% within the first year by securing a deal with a major OEM, totaling over $3.5M, as well as accomplishing multi-million dollar annual sales for another major OEM via 3-year deal commitment• Earned Comscore Sales Award for outstanding accomplishments in "Velocity" and "Best Client Save" categories in 2017
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  • Escalent
    Director Of Analytics
    Escalent 2011 - 2016
    Livonia, Mi, Us
    Conducted annual performance reviews and recommended well-deserved promotions to acknowledge and nurture team growth. Directed client-facing meetings, conducted impactful one-on-ones with team members, and organized insightful monthly wrap-up sessions, utilizing roundtable conversations to discuss project statusHighlights of accomplishments in this role include:• Spearheaded custom and syndicated projects for the telecom, energy, and pharmaceutical units, generating $1M in revenue• Elevated the business unit's performance by onboarding prominent clients, such as Time Warner Cable, AT&T, T-Mobile, and Starbucks, amplifying the business unit growth by up to 10%
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  • J.D. Power And Associates
    Research Supervisor
    J.D. Power And Associates 2005 - 2011
    Troy, Mi, Us
    Administered planning, coordination, and monitoring of numerous syndicated and proprietary research projects spanning the financial services sectors for banking, auto finance, wealth management, mortgage, insurance, and commercial vehiclesHighlights of accomplishments in this role include:• Produced research-based quarterly blogs and industry articles to further knowledge enhancement efforts• Performed as the pivotal Singapore data management liaison for the division, ensuring seamless project migrations while supervising a team of 10 direct reports in the Wealth sector and indirectly influencing 25 support team members
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  • Oakland Community College
    Research Analyst, Department Of Institutional Research
    Oakland Community College 2004 - 2005
    Auburn Hills, Michigan, Us
    Collected and analyzed data, produced reports, presented findings to supervisors, general multi-tasking, and utilized GIS software to map enrollment trends. Specifically, focused on matriculation trends and assisted on strategic planning analysis
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Mike Swader Skills

Quantitative Research Survey Methodology Consumer Behaviour Analytics Market Analysis Competitive Analysis Key Driver Analysis Churn Insight Generation Project Management Operational Efficiency Cost Efficiency Telecommunications Financial Services Client Co Ordination Survey Design Advertising Research Questionnaire Design Marketing Research Data Analysis Primary Research Market Research

Mike Swader Education Details

  • Central Michigan University
    Central Michigan University
    Double Major: Psychology/Sociology Minor: Business Administration

Frequently Asked Questions about Mike Swader

What company does Mike Swader work for?

Mike Swader works for Wag N'​ Wash Natural Pet Food & Grooming

What is Mike Swader's role at the current company?

Mike Swader's current role is Owner.

What is Mike Swader's email address?

Mike Swader's email address is ms****@****ore.com

What is Mike Swader's direct phone number?

Mike Swader's direct phone number is (703) 438*****

What schools did Mike Swader attend?

Mike Swader attended Central Michigan University.

What skills is Mike Swader known for?

Mike Swader has skills like Quantitative Research, Survey Methodology, Consumer Behaviour, Analytics, Market Analysis, Competitive Analysis, Key Driver Analysis, Churn, Insight Generation, Project Management, Operational Efficiency, Cost Efficiency.

Who are Mike Swader's colleagues?

Mike Swader's colleagues are Kara Loehr, Bryan Hoglund, Alex Culbertson, Kayla Forte, Abigale Ainza, Jennifer Harshman, Alexander Radford.

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