Mike Swanston
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Mike Swanston Email & Phone Number

The Customer Advocate at Australian Energy Regulator
Location: Brisbane, Queensland, Australia 9 work roles 3 schools
1 work email found @energex.com.au LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email m****@energex.com.au
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Current company
Australian Energy Regulator
Role
The Customer Advocate
Location
Brisbane, Queensland, Australia
Company size
172 employees

Who is Mike Swanston? Overview

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Mike Swanston is listed as The Customer Advocate at Australian Energy Regulator, a company with 172 employees, based in Brisbane, Queensland, Australia. AeroLeads shows a work email signal at energex.com.au and a matched LinkedIn profile for Mike Swanston.

Mike Swanston previously worked as Consumer Services Specialist at Australian Energy Regulator and Member, Consumer Challenge Panel at Australian Energy Regulator. Mike Swanston holds Be, Electrical Engineering, Honours from The University Of Queensland.

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Email format at Australian Energy Regulator

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{first}{last}@energex.com.au
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Profile bio

About Mike Swanston

In today’s energy landscape, it’s a fine line between ‘challenging, exciting and transformative’ and ‘frightening, confusing and highly complex’.With over 35 years’ experience in energy utilities as a professional engineer leading teams in planning, operations and business strategy, I now assist regulators, governments, utilities and customers establish effective, deliverable, empathetic and customer-focused energy policy and services.My particular passion is the changing approach to energy by consumers in adopting renewable energy sources. Energy efficiency, practical and effective energy pricing, innovative energy schemes and policies that support new technologies on the both sides of the meter are all key interests.I am a passionate presenter of new ideas; with a commitment to service to customers and the wider community, and to a transparent and honest relationship with stakeholders."One day your life will flash past your eyes - make sure it's worth watching"

Current workplace

Mike Swanston's current company

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Australian Energy Regulator
Australian Energy Regulator
The Customer Advocate
melbourne, victoria, australia
Website
aer.gov.au
Employees
172
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9 roles

Mike Swanston work experience

A career timeline built from the work history available for this profile.

Member, Consumer Challenge Panel

Current
Australian Energy Regulator

Brisbane, Australia

The AER established the Consumer Challenge Panel (CCP) in July 2013 as part of the Better Regulation reforms. These reforms aimed to deliver an improved regulatory framework focused on promoting the long-term interests of consumers.My responsibilities cover CCPs for the regulatory resets in Queensland, New South Wales, ACT, Victoria and South Australia.The.

Oct 2016 - Present

Principal Consultant

Current
The Customer Advocate

Brisbane, Australia

  • As a professional engineer with over thirty years of experience in the Australian electricity industry, I use my small consultancy 'The Customer Advocate' to promote a sustainable energy future and a fair deal for.
  • Consumer engagement and advocacy in a modern energy environment. Distribution network design, construction and operation
  • Capital investment and the development of large electricity networks
  • Market regulation, particularly to promote efficient, consumer-focussed capital investment
  • The development and application of renewable energy technologies in the consumer environment
  • New technologies in renewable energy, particularly PV and storage
Feb 2015 - Present

Assessor, Power & Water, Dubai Government Excellence Programme

The General Secretariat Of The Executive Council - Government Of Dubai

Dubai, United Arab Emirates

3 cycles - 2017, 2018 and 2021 - Dubai, Abu Dhabi and Federal - A member of the subject matter expert assessment team for the Dubai Government Excellence Programme. Our international group reviewed the technical, commercial, sustainability and service performance of the Dubai Electricity and Water Authority (DEWA), culminating in advice outlining a range.

Mar 2017 - May 2017

Group Manager Customer Advocate

Energex

Energex Brisbane

Responsible for the establishment and delivery of a ‘customer-focused’ approach for the distribution utility serving 1.3M customers. Leading a team of senior professionals spanning:o Escalated complaints management, NECF implementation, customer strategies, hardship;o Government and media relations;o Community liaison and dispute resolution;o Retailer and.

Aug 2008 - Feb 2015

Network Operations Manager / Corporate Planning / Corporate Projects

Energex

Management of the SE Queensland Network Control Centre, with 45 professional and paraprofessional staff responsible for the safe and effective operation of the power network supplying 2.7M people.. Ther role included emergency response, major customer liaison and media and communications. Corporate Planning & Projects reported to the CFO, identifying.

Sep 2000 - Jul 2008

Network Development Manager

Powercor

Melbourne & Western Victoria

As the distribution industry in Victoria was in the process of being privatised, I joined Powercor as Network Development Manager, responsible for the management of a team of around forty technical and commercial professionals overseeing the performance, growth and investment in the electricity network. With a customer base of approximately 700,000 and a.

Jan 1995 - Sep 2000

Radio Broadcaster

Australian Broadcasting Corporation

New South Wales, Australia

Mornings broadcaster at 2NR, the ABC radio station for the Far North Coast of New South Wales.Radio between 4:30and 8am, then another career for the rest of the day !

Jan 1980 - Jan 1985
Team & coworkers

Colleagues at Australian Energy Regulator

Other employees you can reach at aer.gov.au. View company contacts for 172 employees →

EK Eileen K. Eileen K. Colleague at Australian Energy Regulator Millers Point, New South Wales, Australia, Australia View → KC Kj Craydzz Kj Craydzz Colleague at Australian Energy Regulator Canberra, Australian Capital Territory, Australia, Australia View → BS Brian Szeto Brian Szeto Colleague at Australian Energy Regulator Melbourne, Victoria, Australia, Australia View → SV Sunita Varlamos Sunita Varlamos Colleague at Australian Energy Regulator Gold Coast, Queensland, Australia, Australia View → ES Esmond Smith Esmond Smith Colleague at Australian Energy Regulator Melbourne, Victoria, Australia, Australia View → NR Nicole Robbins Nicole Robbins Colleague at Australian Energy Regulator Townsville, Queensland, Australia, Australia View → MS Manjyot Singh Manjyot Singh Colleague at Australian Energy Regulator Greater Melbourne Area, Australia View → LS Lois Shedd Lois Shedd Colleague at Australian Energy Regulator Greater Melbourne Area, Australia View → KH Kirsten Hall Kirsten Hall Colleague at Australian Energy Regulator Greater Melbourne Area, Australia View → CS Clare Savage Clare Savage Colleague at Australian Energy Regulator Greater Melbourne Area, Australia View →
3 education records

Mike Swanston education

Postgrad Business Management, Business Administration And Management, General

Deakin University

Business Administration

Dux Of School

The Southport School, Queensland

Dux of School, 1976

FAQ

Frequently asked questions about Mike Swanston

Quick answers generated from the profile data available on this page.

What company does Mike Swanston work for?

Mike Swanston works for Australian Energy Regulator.

What is Mike Swanston's role at Australian Energy Regulator?

Mike Swanston is listed as The Customer Advocate at Australian Energy Regulator.

What is Mike Swanston's email address?

AeroLeads has found 1 work email signal at @energex.com.au for Mike Swanston at Australian Energy Regulator.

Where is Mike Swanston based?

Mike Swanston is based in Brisbane, Queensland, Australia while working with Australian Energy Regulator.

What companies has Mike Swanston worked for?

Mike Swanston has worked for Australian Energy Regulator, The Customer Advocate, Tnb Energy Services Sdn. Bhd., The General Secretariat Of The Executive Council - Government Of Dubai, and Energex.

Who are Mike Swanston's colleagues at Australian Energy Regulator?

Mike Swanston's colleagues at Australian Energy Regulator include Eileen K., Kj Craydzz, Brian Szeto, Sunita Varlamos, and Esmond Smith.

How can I contact Mike Swanston?

You can use AeroLeads to view verified contact signals for Mike Swanston at Australian Energy Regulator, including work email, phone, and LinkedIn data when available.

What schools did Mike Swanston attend?

Mike Swanston holds Be, Electrical Engineering, Honours from The University Of Queensland.

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