Mike Tapia Email & Phone Number

Bakersfield, Ca, Us

California, United States

I oversee field personnel and subcontractors working on energy efficiency programs in Southern California. In this role, I:· Develop, implement and monitor quality assurance systems and processes to ensure contract compliance with program certification training, energy efficient measure installations, natural gas appliance testing, hazard and standard fail correction completion, inspection pass rate results and contractor activity· Serve as the primary technical resource in evaluating and clarifying policy and procedures for RHA field technicians and subcontractor personnel· Manage field staff responsible for reporting on program equipment maintenance and calibration, program inspection results, and program certification training activities· Responsible for compliance of subcontractor program measure installations, corrections and Natural Gas Appliance Testing discrepancies

Bakersfield, California, United States

I led a team of in-home sales representatives who diagnosed HVAC systems and provided client solutions for Monarch’s Costco Division. I hired, trained and coached staff, led weekly sales meetings, forecasted sales revenues and managed inventory, payroll and other tasks.

Bakersfield, California

I oversaw the operations of Staples’ residential programs throughout California, including work on the Energy Savings Assistance Program, Moderate Income Direct Install Program, Low Income Weatherization Program, Customer Home Energy Services and Energy Watch. I created processes to streamline administration, sales and installation staff's day-to-day workflows. I also worked with office Directors to ensure they achieved annual goals and budgets.

Central Valley Areas

I managed multiple RadioShacks and was responsible for daily sales goals, inventory management, payroll and staff recruiting, training, scheduling and promotion.