Guided and mentored post-secondary Information Technology students to achieve final grades as high as 97% as a Professor of Project Management, Systems Analysis and Design, and Business Process Management

Lead and direct cross-functional teams in the business analysis, planning, estimation, development, and delivery of Enterprise Resource Planning (ERP) integration and application development projects. Trusted and respected team lead of an 8-person Enterprise Application Solutions team.Selected Achievements:• Promoted to System Analyst after years of providing leadership, reliability, and 100+ successful implementations.• Simplified and supported the registration for nearly 5000… Show more Lead and direct cross-functional teams in the business analysis, planning, estimation, development, and delivery of Enterprise Resource Planning (ERP) integration and application development projects. Trusted and respected team lead of an 8-person Enterprise Application Solutions team.Selected Achievements:• Promoted to System Analyst after years of providing leadership, reliability, and 100+ successful implementations.• Simplified and supported the registration for nearly 5000 students per semester by performing requirements gathering, development, and implementation of the college’s online registration system.• Increased college enrolment by 6% while nearly doubling the college’s international student population in 1 year by simplifying and integrating the international student application process.• Advocated for a necessary upgrade that was forgotten by management of a system which is crucial to the college’s business cycle by quickly organizing a team for a flawless delivery on a short timeline. Show less

Source and lead a new revenue stream by building and supporting relationships with higher education institutions and technology partners across North America. Lead and direct cross-functional teams in the analysis, planning, development, and delivery of ERP technology projects. Develop training documentation to perform knowledge transfer to business analysts about the Banner ERP system. Perform database development for clients’ Banner systems.

Support and troubleshoot Centric, the company’s mine production software product. Develop enhancements to Centric

Develop and support systems used to support the company’s operations as a national health insurance provider. Technical lead on projects which developed innovative new systems. Reliable member of a 20-person Information Systems team. Onboard and mentor new hires to the team.Selected Achievements:• Decreased call times by leading a team to do requirements gathering, development, and implementation of a system to conveniently provide coverage information to call center… Show more Develop and support systems used to support the company’s operations as a national health insurance provider. Technical lead on projects which developed innovative new systems. Reliable member of a 20-person Information Systems team. Onboard and mentor new hires to the team.Selected Achievements:• Decreased call times by leading a team to do requirements gathering, development, and implementation of a system to conveniently provide coverage information to call center staff.• Contributed to landing the largest client in company history on an extremely short deadline as a lead developer of the electronic funds transfer and self-service enrolment systems.• Played an instrumental role in a company-wide initiative to document and maintain company policies and procedures, and again in an initiative to encourage and reward employees to submit cost-saving ideas. Show less

Develop desktop, Internet, and web portal applications for the company's clients

Outsourcing contract through ComputrekDevelop Intranet applications for various departments within the company as assigned by business systems analysts

Develop self-service kiosk applications using Catapult, the company's enterprise software for the development, syndication, and management of self-service kiosk applications for distributed managed networks