Michael Thai Email and Phone Number

• Design and generate metric reports for various patient screening programs as specified by NCQA (National Committee for Quality Assurance)• Statistical analytic reporting via SAS/SQL• Determine strategic direction, develop project plan & timelines, and overall goals for projects based on team sponsor needs• Provide guidance to junior staffs and foster a professional, results-oriented, collaborative environment

• Manage chronic condition registries to assess improvement in patient outcomes for member populations relating to Asthma, Cardiovascular Disease, Diabetes, Hypertension, etc• Work with senior leadership and account management to support marketing efforts by providing information to employers for risk stratification• Manage external reporting for medical screening rates according to HEDIS guidelines for BMI assessment, Colorectal Cancer screening, and Well-Child visits

• Develop remediation plan for EPIC Spring '07 to Summer '09 upgrade; review data structure changes and assess impacts for over 100 Clarity-based departmental reports and views• Coordinate reporting practices between NCAL & SCAL region to ensure consistency in OSHPD statewide reporting • Develop automated weekly reports via Crystal Reports identifying open encounters at local medical centers in the SCAL region ensuring monthly coding completeness threshold target was met for OSHPD reporting

• Develop financial models tracking monthly sales rep incentive payments for all business lines, forecast year-end payouts and make recommendations for future target goal setting• Work with Health Plan Finance team in monthly budget reconciliation to general ledger• Assist in auditing payout documentation prior to final payroll submission and incentive payments being distributed to sales representatives for meeting sales target goals

• Developed monthly financial performance package for medical center leadership, department managers and chiefs• Design and generate canned reports for cost and utilization analysis via SAS• Managed and analyzed the financial performance of outpatient operations at a medical center• Work with senior management in developing annual departmental budgets and assist in development of business plans for additional budget requests designed to improve member access goals• Assist in reviewing employee and vendor reimbursements