Michael Thibault Email and Phone Number
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Michael Thibault is a Director of Brand Relations at Underdog Performance, Inc. They possess expertise in ehr, healthcare information technology, software documentation, hipaa, healthcare consulting and 45 more skills.
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Director Of Brand RelationsUnderdog Performance, IncWilson, Nc, Us -
Integrated Payments & SalesNorth American Bancard Jun 2024 - PresentWilson, North Carolina, United States• Spearhead outreach efforts to ISVs to understand their needs and position Nabancard's solutions effectively.• Collaborate with cross-functional teams to deliver customized payment processing solutions -
FounderAkquire May 2024 - PresentLead Generation Agency -
FounderUplift Digital Apr 2020 - PresentRaleigh-Durham-Chapel Hill AreaFull-Service Digital Marketing & B2B Influencer Marketing Company -
Director Of Partnerships & StrategyBrandfluence Jan 2023 - Mar 2024Wilson, North Carolina, United States• Research potential business opportunities.• Generate leads through networking and outreach.• Create compelling proposals and presentations.• Negotiate terms and agreements with clients.• Build and maintain strong client relationships.• Conduct market research and analysis.• Work with internal teams.• Manage sales pipelines effectively.• Analyze key performance metrics.• Stay updated on market trends and competitors.• Strategy Development to formulate campaign strategies aligned with company goals• Coordinate multi-channel campaigns• Optimize budgets for maximum ROI• Oversee creation and distribution of marketing content• Utilize data analytics for effective segmentation• Monitor metrics and generate reports to check performance analysis• Coordinate with various teams• Stay updated on market trends and technologies• Conduct A/B testing for continuous improvement• Build and maintain strong client relationships -
Sr. Digital Brand & Talent ManagerG Fuel Jul 2023 - Dec 2023United States• Plan and execute all digital marketing, including email, social media and display advertising campaigns• Design, build and maintain our social media presence (via social media team)• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)• Identify trends and insights, and optimize spend and performance based on the insights• Brainstorm new and creative growth strategies• Plan, execute, and measure experiments and conversion tests• Collaborate with internal teams to create landing pages and optimize user experience (via CMO)• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points (via Hubspot)• Collaborate with agencies and other vendor partners• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate• Promote GFUEL Energy, a healthy supplement alternative to energy drinks. This is accomplished through social media marketing, campaigns including giveaways and finding the right team to represent the Gamma Labs | GFuel Energy brand. • Handle incoming event, organization and individual sponsorship requests.• Influential Manager | Account manager for several social media personalities.• Shopify code creation manager• Liaison for non-profit/charitable events & activations • Create relationship between musicians and content creators outside of gaming space• Assisted CMO in day-to-day marketing activities.• Training new hires in the influencer management department.• Utilized software such as: Trello, Copper, Netscribe, AirTable, Slack, Skype, GoAff, Endorse, Shopify, Sponsaur, Zoom, Monday, HypeAuditor, GRIN.• Moderate livestream events broadcasted by GfuelEnergy.• B2B Partnership Campaigns/Activations• C-Store Marketing Content Activations -
Director Of Talent StrategyUpstream Interactive Marketing May 2022 - Jan 2023Wilson, North Carolina, United States• Research potential business opportunities.• Generate leads through networking and outreach.• Create compelling proposals and presentations.• Negotiate terms and agreements with clients.• Build and maintain strong client relationships.• Conduct market research and analysis.• Work with internal teams.• Manage sales pipelines effectively.• Analyze key performance metrics.• Stay updated on market trends and competitors.• Strategy Development to formulate campaign strategies aligned with company goals• Coordinate multi-channel campaigns• Optimize budgets for maximum ROI• Oversee creation and distribution of marketing content• Utilize data analytics for effective segmentation• Monitor metrics and generate reports to check performance analysis• Coordinate with various teams• Stay updated on market trends and technologies• Conduct A/B testing for continuous improvement• Build and maintain strong client relationships -
Director Of PartnershipsSoftgiving Mar 2022 - May 2022Wilson, North Carolina, United StatesSoftgiving builds alternative fundraising solutions that connect influencers, brands, & charities to support the impactful causes they care about. -
Manager Strategic PartnershipsSoftgiving Nov 2020 - Mar 2022Wilson, North Carolina, United States -
Sr. Digital Brand Manager & Marketing ManagerG Fuel Nov 2020 - Mar 2022Rocky Mount-Wilson Area• Plan and execute all digital marketing, including email, social media and display advertising campaigns• Design, build and maintain our social media presence (via social media team)• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)• Identify trends and insights, and optimize spend and performance based on the insights• Brainstorm new and creative growth strategies• Plan, execute, and measure experiments and conversion tests• Collaborate with internal teams to create landing pages and optimize user experience (via CMO)• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points (via Hubspot)• Collaborate with agencies and other vendor partners• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate• Promote GFUEL Energy, a healthy supplement alternative to energy drinks. This is accomplished through social media marketing, campaigns including giveaways and finding the right team to represent the Gamma Labs | GFuel Energy brand. • Handle incoming event, organization and individual sponsorship requests.• Influential Manager | Account manager for several social media personalities.• Shopify code creation manager• Liaison for non-profit/charitable events & activations • Create relationship between musicians and content creators outside of gaming space• Assisted CMO in day-to-day marketing activities.• Training new hires in the influencer management department.• Utilized software such as: Trello, Copper, Netscribe, AirTable, Slack, Skype, GoAff, Endorse, Shopify, Sponsaur, Zoom, Monday.• Moderate livestream events broadcasted by GfuelEnergy.• B2B Partnership Campaigns/Activations• C-Store Marketing Content Activations -
Senior Digital Brand Manager & PartnershipsG Fuel May 2019 - Nov 2020Raleigh-Durham, North Carolina Area• Plan and execute all digital marketing, including email, social media and display advertising campaigns• Design, build and maintain our social media presence (via social media team)• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)• Identify trends and insights, and optimize spend and performance based on the insights• Brainstorm new and creative growth strategies• Plan, execute, and measure experiments and conversion tests• Collaborate with internal teams to create landing pages and optimize user experience (via CMO)• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points (via Hubspot)• Collaborate with agencies and other vendor partners• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate• Promote GFUEL Energy, a healthy supplement alternative to energy drinks. This is accomplished through social media marketing, campaigns including giveaways and finding the right team to represent the Gamma Labs | GFuel Energy brand. • Handle incoming event, organization and individual sponsorship requests.• Influential Manager | Account manager for several social media personalities.• Create discount code for Twitch.tv subscribers.• Create custom promo orders for influencer team.• Created relationship between musicians and content creators outside of gaming space• Assisted CMO in day-to-day marketing activities.• Training new hires in the influencer management department.• Utilized software such as: Trello, Copper, Netscribe, AirTable, Slack, Skype, GoAff, Endorse, Shopify, Sponsaur, Zoom.• Moderate livestream events broadcasted by GfuelEnergy. -
Partnership Coordinator | Marketing & Special ProjectsG Fuel Aug 2017 - May 2019Raleigh-Durham, North Carolina Area• Help Get the Partnership Up & Running• Uncover Partner’s Growth Goals• Adapt to Partner’s Resource Constraints Too• Answer Questions Quickly• Advocate for Partners When Issues Arise• Join Sales Calls When Needed• Provide Sales Training and Coaching• Provide Product Training & Support• Send Leads to Brand Partners• Deliver New Product Updates• Provide Updates on Changes to the Affiliate/Partner Program• Help Partners Execute Marketing Campaigns• Act as a True Extension of the Partner’s Team• Build an Ecosystem, Not Just a Set of Partnerships -
Social Media CoordinatorG Fuel Mar 2015 - Aug 2017Raleigh-Durham, North Carolina Area -
Article Writer For GammagamersG Fuel Mar 2013 - Mar 2015South Burlington, Vermont -
Technical Support Engineer IiVaronis Jun 2020 - Dec 2020Wilson, North Carolina, United States• Provide specialized, skill-specific technical services, as well as a base core knowledge of the Varonis Architecture• Support the company's highly complex products on customers systems remotely• Independently troubleshoot and resolve complicated technical issues related to the customer's environment by analyzing product & systemic issues - Active Directory, Windows file servers, Exchange, SharePoint, Storage systems, etc.• Proactively identify critical points of failure, raise flags & escalate issues that are of urgent nature• Utilize the various knowledge resources and contribute to the enrichment of the Knowledge Base by documenting and/or publishing relevant content that needs to be shared with others following your technical investigations -
Alm System AnalystAllscripts Jan 2019 - May 2020Raleigh-Durham, North Carolina Area• Work under direct management of Associate Manager• Maintain ALM Team support queue – Took over 100% Internal Company Development Support Team Issues• Rally (Agile Central) User Maintenance – Accomplished Company license cost cutting aided by PM• DocFX Project Lead for user documentation and updates – Sole person responsible for this Git Repository• Global List updates for adding target release, product area, teams to TFS 2015• Visual Studio 2015 maintenance and updates• Azure DevOps 2019 testing (process templates, audit logs, iteration and area paths, permissions)• Azure DevOps 2019 test upgrades – Large scale internal upgrade for company• Azure DevOps 2019 split server search function testing• Tasktop Sync mapping maintenance for Paragon and Non-Paragon• Scrum/Kanban board work• TFS access issues lead (support)• TFS 2015 vs 2019 out of box comparison (new features, functions, templates etc)• Webhook enabling• AllSAFe environment work• McKesson-Clinical permission maintenance• SQL Enlight Policy testing – Accomplished testing for company implementation• SQL Server alm-integration server bug review• WIT updates• Fortify review -
Product Mentor Ehr SupportAllscripts Jul 2018 - Jan 2019Raleigh-Durham, North Carolina Area• Spend time to be engaged in a mutually agreed-upon activity with product mentee's.• Communicate with their mentee's weekly—by telephone or email—to keep in touch about case priority and client driven resolution.• Honor, all commitments made to the mentees.• Be respectful of the mentee’s time, opinions, and decision-making.• Serve as a dedicated resource by modeling desirable case resolution—e.g. patience, client communication, knowledge transfer and reflective listening.• Be encouraging and supportive of the mentee's.• Help the mentee develop a milestone plan for career path and further increasing product knowledge and personal development.• Hold bi-weekly team meetings to discuss current or upcoming issues in which we can prioritize.• Work effectively with clinical, administrative, and leadership staff within a group's practice, including the ability to objectively review and analyze changes in workflow processes that impact multiple departments.• Use Service-Now platform to monitor performance and client satisfaction.• Handle Product Advisor escalations to drive towards timely resolution.• Handle client and executive escalations.• Manage team members assigned and assist with level II support troubleshooting/resolutions.• Handle primary client assigned by leadership team. -
Product Advisor Ehr SupportAllscripts Dec 2016 - Jul 2018Raleigh-Durham, North Carolina Area• Resolve Level II & III support requests (functionality questions, content modification/additions, possible bug trouble-shooting) in a timely manner and facilitate vendor resolution of Level III support requests (definite bugs, vendor retained modifications).• Maintain proper documentation of support activities to facilitate long-term client support including maintenance of internal and external knowledge bases.• Work effectively with clinical, administrative, and leadership staff within a group's practice, including the ability to objectively review and analyze changes in workflow processes that impact multiple departments.• Monitor queue shifts and work cases that came in during responsible time.• Use Salesforce platform to monitor performance and client satisfaction.• Handle client and executive escalations.• Manage team members assigned and assist with level II support troubleshooting/resolutions.• Handle primary client assigned by leadership team. -
Senior Ehr Support ConsultantAllscripts Feb 2014 - Dec 2016Raleigh-Durham Area, North Carolina• Resolve Level I & II support requests (functionality questions, content modification/additions, possible bug trouble-shooting) in a timely manner and facilitate vendor resolution of Level III support requests (definite bugs, vendor retained modifications).• Maintain proper documentation of support activities to facilitate long-term client support including maintenance of internal and external knowledge bases.• Work effectively with clinical, administrative, and leadership staff within a group's practice, including the ability to objectively review and analyze changes in workflow processes that impact multiple departments.• Monitor queue shifts and work cases that came in during responsible time.• Use Salesforce platform to monitor performance and client satisfaction. -
Freelance WriterQuest Nutrition Aug 2016 - Mar 2017• Assist Head Editorial Manager in article ideas• Generate articles for Quest Gaming/Nutrition monthly blog -
Clinical Application Consultant At HctecHctec Jul 2013 - Dec 2013Burlington, Vermont Area• Conduct training of new modules to client end users and reinforce existing modules. • Assist with client training on-site, and/or at a centralized training site. One on one and group training.• Maintain proper documentation of implementation activities to facilitate long-term client support. • Participate in weekly meetings for assigned implementation projects. • Post implementation follow-up to resolve any issues and to measure the efficiency of the implementation process.• Work with assigned clients to facilitate any training associated with installed software. • Assists clients with technical issues and questions via phone, remote desktop and email in a timely manner.• Identified, researched, and resolved technical problems. • Documents, tracks, and monitors the problem to ensure a timely resolution. • Serves as a strong customer advocate ensuring that customer needs are met. • Work continuously toward any improvements that result in an improvement of client service and satisfaction. • Contributed toward the refinement of appropriate processes, techniques, and tools for the successful accomplishment of all tasks. -
Allscripts Note Build SpecialistUniversity Hospitals Of Cleveland Jul 2013 - Dec 2013Cleveland/Akron, Ohio Area• Participate in weekly meetings for assigned Note Build projects to prepare for Go-Live.• Communicate with Champion and SME to better assist in Note Build process.• Custom Note Build and Updating.• Orderable Item creation and linking.• Documentation creation and updating.• Go-Live Support for assigned specialty.• Note Build script testing.• Orthopedic Surgery specialty Note Build Lead.• Plastic Surgery specialty Note Build Co-Lead.• Pediatric Surgery specialty Note Build Back-up. -
Marketing DirectorEsportsnation, Llc. Feb 2012 - Oct 2013Anywhere, Usa• Grow awareness and reinforce the legitimacy of Call of Duty eSports by building and executing on strategic plans that infuses your passion for sports and games into the perfect concoction of player-oriented events.• Find, win over, and manage relationships with premium brands who have the vision to partner/sponsor our bold brand of eSports content.• Ensure consistent brand messaging and clear communications across all media. -
Epic ConsultantMba Healthgroup Apr 2013 - Jun 2013• Provide training on specific EpicCare Inpatient application to new and existing end-users.• Identify potential training gaps/issues and work with other members of the training team to resolve.• Ensure availability of necessary training materials.• Monitor staff enrollment and manage attendance in training classes/online.• create and validate test case scripts for build upgrade using certified workflows.• Assist with "Beacon" Project.• Resident grading. -
Ehr Implementation Consultant (Allscripts Twehr)Mba Healthgroup Oct 2012 - Jun 2013Burlington, Vermont Area• Conduct training of new modules to client end users and reinforce existing modules. • Assist with client training on-site, and/or at a centralized training site. One on one and group training.• Conduct ongoing internal training for Implementation Consultants as developed by Lead Implementation Consultant. • Participate in weekly meetings for assigned implementation projects. • Post implementation follow-up to resolve any issues and to measure the efficiency of the implementation process.• Maintain proper documentation of implementation activities to facilitate long-term client support. • Work with assigned clients to facilitate any training associated with installed software. • Assists clients with technical issues and questions via phone, remote desktop and email in a timely manner.• Identifies, researches, and resolves technical problems. • Documents, tracks, and monitors the problem to ensure a timely resolution. • Serves as a strong customer advocate ensuring that customer needs are met. • Work continuously toward any improvements that result in an improvement of client service and satisfaction. • Contribute toward the refinement of appropriate processes, techniques, and tools for the successful accomplishment of all tasks. -
Ehr Support Specialist (Allscripts Professional Ehr)Mba Healthgroup Jul 2012 - Oct 2012S. Burlington, Vt• Resolve Level I & II support requests (functionality questions, content modification/additions, possible bug trouble-shooting) in a timely manner and facilitate vendor resolution of Level III support requests (definite bugs, vendor retained modifications).• Maintain proper documentation of support activities to facilitate long-term client support including maintenance of internal and external knowledge bases.• Work effectively with clinical, administrative, and leadership staff within a group's practice, including the ability to objectively review and analyze changes in workflow processes that impact multiple departments.• Use Salesforce platform to monitor performance and client satisfaction. -
Fleet Maintenance CoordinatorRyder Integrated Logistics Sep 2010 - Nov 2011
Michael Thibault Skills
Michael Thibault Education Details
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Exercise Science (Sports Management), Business Administration -
Vermont State UniversityLeadership Studies -
3.9 Cumulative Gpa -
Shaw AcademyMerit
Frequently Asked Questions about Michael Thibault
What company does Michael Thibault work for?
Michael Thibault works for Underdog Performance, Inc
What is Michael Thibault's role at the current company?
Michael Thibault's current role is Director of Brand Relations.
What is Michael Thibault's email address?
Michael Thibault's email address is mi****@****pts.com
What is Michael Thibault's direct phone number?
Michael Thibault's direct phone number is (877) 426*****
What schools did Michael Thibault attend?
Michael Thibault attended Lyndon State College, Vermont State University, Northern Vermont University, Shaw Academy.
What skills is Michael Thibault known for?
Michael Thibault has skills like Ehr, Healthcare Information Technology, Software Documentation, Hipaa, Healthcare Consulting, Epic Systems, Leadership, Training, Software Implementation, Process Improvement, Emr, Troubleshooting.
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