Technical Support Engineer, Tier2 (Plantronics Acquired Polycom, Rebranded To Poly)
CurrentPlantronics acquired Polycom in 2018. Rebranded as Poly. Poly is a communications equipment vendor with products for voice and video collaboration, to VoIP and Cloud Services. My role is to promote, train customer support adaptation for cloud-managed VoIP products of the VVX Desktop IP Phones, to original Obihai Analog Telephony Adapters (ATA) and IP.