Mike Veljkovic, Plog Email & Phone Number

Led 4 facilities & site functions and defined logistic strategies for network development . Developed KPIs on service levels & profitability for agent network across Canada. Participated in cost/revenue budgets for new business development opportunities. Provided ongoing analysis of account profitability with recommendations for improving gross margins. Worked closely with Sears, Costco & HBC to build stronger relationships.

Developed reports on 3PL potential customers and joined the firm to capitalize on new business ventures.

Led operations for Distribution & Logistics Centres and Home Delivery Service program with budget of $31 Million & staff of 100+. Managed multi-site Forward & Reverse operations of 896,000 sq. ft. Negotiated national contracts of $10 Million with 3PLs for price and service standards. Managed HBC Call Centre with 300,000 customer inquiries. Handled Reverse Logistics Centre with a budget of over $6.5 Million. Key part of succession planning iniative to develop talent and grow capabilities of… Show more Led operations for Distribution & Logistics Centres and Home Delivery Service program with budget of $31 Million & staff of 100+. Managed multi-site Forward & Reverse operations of 896,000 sq. ft. Negotiated national contracts of $10 Million with 3PLs for price and service standards. Managed HBC Call Centre with 300,000 customer inquiries. Handled Reverse Logistics Centre with a budget of over $6.5 Million. Key part of succession planning iniative to develop talent and grow capabilities of top performing staff within the organization. Show less

Brampton

Provided leadership and managed performance of up to 350 unionized logistics associates.Negotiated a Collective Bargaining Agreement for a 3-year term. Delivered substantial productivity gains through engineered labour standards.Drove Health & Safety initiatives.

Etobicoke

Lead operations of 250,00 sq.ft Logistics centre and 200 non-unionized staff.Handled ISO 9001 Certification.Initiated and delivered a fundamental process change in receiving and processing areas resulting in $1 Million in annual cost savings.Financial accountability for operational budgets ranging from $6 to $10 Million.