As a Factoring Account Manager at Truckstop Factoring, I was dedicated to providing innovative financial solutions to trucking and transportation businesses. Leveraging my expertise in factoring, I collaborated closely with clients to improve their cash flow, manage receivables, and streamline operations. With a customer-centric approach, I fostered strong relationships, ensuring client satisfaction and retention. Through effective communication and tailored solutions, I played a vital role in supporting the financial success and growth of our valued clients within the industry.▪ Consistently exceeds sales target, attaining revenue growth of 20% over the past year.▪ Developed customer retention strategy, leading to a 25% reduction in churn rate.▪ Has established strong relationships with clients, resulting in a 95% client satisfaction rate.▪ Introduced cross-selling initiative, which increased average deal size by 20%.▪ Customized client training sessions have resulted in a 40% reduction in support requests.▪ Plays a key role in onboarding new account managers, reducing ramp-up time by 50%.

I drove growth for owner/operators, and small fleets throughout the transportation industry. With Invoice Factoring, I enabled carriers to free up steady cash flow to unlock scalability for our truck drivers, and encourage business operations to grow across the supply chain.Responsible for client portfolio management, negotiating factoring agreements with key clients, client retention strategy development and execution, assisting with due diligence process development, cross-functional communications between sales and operations teams, client dispute resolution, and client relations.▪ Managed portfolio of high-value clients, resulting in a 30% increase in factoring volume and revenue growth.▪ Negotiated complex factoring agreements, leading to a 20% increase in average size of funded invoices.▪ Developed complex retention strategy, resulting in a reduction of client attrition by 15%.

Responsible for business development, full-cycle sales, sales strategy development and execution, customer relationship management, preparing and maintaining sales and account documentation, and other sales-related functions.▪ Was a top producer during tenure in position.▪ Met and exceeded all productivity expectations.

Responsible for business lead generation, onboarding and nurturing brokerage clients, outreach strategy development and implementation, and working with marketing team to create sales collateral and resources.▪ Consistently exceeded weekly lead generation targets, resulting in a 30% increase in sales team leads.▪ Successfully onboarded 15 new brokerage clients in first quarter, contributing to 20% client base growth.▪ Created compelling sales collateral and resources, contributing to a 15% increase in lead conversions.

Responsible for business development, conducting outbound calls, sales-lead generation, email outreach campaign execution, new program and process deployment, and mentoring junior staff.▪ Achieved 40% increase in outbound calls, resulted in a 25% increase in qualified leads.▪ Successfully transitioned 20 prospects, leading to a 30% increase in conversion rates.▪ Developed, implemented targeted email outreach campaign, which yielded a 20% response rate.

Responsible for client onboarding, sales-lead generation, working with marketing team to create educational content for prospective clients, organizing webinars, mentioning new team members, and client relations.▪ Successfully onboarded 90 new clients within first quarter, contouring to 15% increase in load postings.▪ Developed targeted outreach strategy, which increased lead response rates by 25%.

Responsible for sales, pre-screening and verifying business information, sales presentation development, sales- lead generation, preparing and maintaining business and client records, and other sales-related functions.