Mike Voelker Email & Phone Number

Roseville, Mn

Greater Minneapolis-St. Paul Area

• Implemented company-wide CRM which streamlined sales pipeline and annual sales volume from $6M to $20M.• Our self-implementation was an immediate success recognizing $100k revenue in untracked change orders which resulted in 400% ROI.• Administer 25 users for best practices, training, release management & new features.• Data cleansing and managing 7000 accounts and 8000 contacts.• Developed custom Configure-Price-Quote (CPQ) tool for parts orders within CRM resulting in a 200% increase in revenue and customer satisfaction.• Developed and implemented Project Management application including CPM calendar for engineering, programming, production and startup resource scheduling.• Implemented case management system tracking customer bugs and warranty issues to support our customers in the service cloud.• Developed mobile app on the Salesforce1 platform for service department to manage their work orders dispatches and daily service reports.• Integration with on-premise SQL based ERP system with using Force.com API.• Apex and visualforce development experience.

Greater Minneapolis-St. Paul Area

• Develop new relationships and nurture existing territory of accounts over a long and complex sales cycle ranging from 6 months to 3 years.• Expanded company sales reach into new territories and markets.• Consistent performer, in the last 10-years I earned the top salesperson rank five times with two second place finishes.• Responsible for negotiating multi-million dollar contracts including value engineering towards a quota of $4M/year.• Call on professional engineering consultants and municipalities to educate and specify our products and services.• Maintain relationships with electrical/general contractors during the bidding and construction phases.• Review plans and specifications to generate a scope of work document and takeoff materials/labor estimates.• Educate, cross-sell, up-sell and market key accounts on legacy and new equipment including profitable maintenance contracts.• Understanding of products and market trends that leverage value and competitive selling.

Greater Minneapolis-St. Paul Area

Registered consulting partner with Salesforce.com specializing in manufacturing & construction. Integrate complex business processes with new approaches to solving problems.• Experience managing and running consultative client meetings.• Strategy and planning sessions in cross functional departments to assist in roadmap customer’s vision targeting healthy ROI options.• Translate business objectives to develop functional documents based on collected user stories.• Follow scrum/agile project management methodology to meet customer expectations.• Team lead for the development lifecycle, deployments using Force.com IDE and change management best practices.• Recommend best practices, training of new products and features offered by the Force.com platform. Project Experience• Successfully implemented AppExchange Partner Accounting Seed in one customer’s production org. Services included configuration, data loading legacy accounting information, building triggers, apex classes and visualforce pages to extend on the applications feature set.• Built a Javascript drag-and-drop calendar on the Force.com platform for the scheduling of resources and projects.• Built and deployed a working SMS time card capture system that logs employee time and vacation requests on the Twilio API.

Greater Minneapolis-St. Paul Area

OEM manufacturer of custom water purification equipment and control systems for the Beverage, Pharmaceutical, Municipal, and Electronics/Semi-conductor industries.• Integrate customer’s specifications into products through present technologies and manufacturing methods.• Support sales with proposals carrying out gross margin estimates to reducing project costs and increase corporate revenue. • Work and communicate effectively in cross-functional teams towards the common goal of profitably completing extensive projects. Competing against tight time constraints and a fast-paced work environment.• Verify system capabilities that meet at a minimum the customer’s requirements by performing extensive design calculations.(Includes: Component integration, heat transfer, fluid flow and equipment sizing)• Develop P&ID’s, “General Arrangement” drawings and “Bill of Materials” which inform manufacturing of the specifications to assure details are not overlooked.• Develop drawings including power distribution, control wiring, communication wiring, panel layout, and interconnecting diagrams which must successfully narrate the customer’s installation of the equipment. • Develop PLC and HMI programs for new and existing equipment installations following strict guidelines and procedures.• Provide concise product documentation, which effectively describes the functional operation of custom-equipment to be understood by a plant technician.• Perform in-house quality assurance testing of equipment and coordinate factory acceptance tests tailored to the client’s expectations.• Render field service work both on and off-site, and troubleshoot existing installations prompting operational equipment within the required deadline.• Developed a standard line of products that in turn increased engineering throughput and profitability 25%.• Assisted in the development and marketing of engineered products, bearing CE marking, which increased sales in foreign markets.