Mike Voss Email & Phone Number

Brühl, NRW, DE

Cologne, North Rhine-Westphalia, Germany

Bonn Area, Germany

Düsseldorf Area, Germany

Microsoft IT Consultant for the German branch of the Swedish consulting house Acando. The main focus is bespoke development, utilizing C#,.NET and SQL Server. Clients and projects included:Deutsche Post DHL, as part of the handheld device intergration projekt HASCI- fullfilling the role of system designer and.NET Compact Developer- utilizing ARIS, C#,.NET.

X Communications was an award winning digital media company founded in 1994. From the beginning, we set out to produce outstanding designs delivered on all digital media platforms.Leading development role in multiple award winning website projects, examples of which included- Childline (http://www.childline.ie)- McDonalds Ireland (http://www.mcdonalds.ie).

Ireland

Mike has been involved in Livestock.ie from the early conceptual stages all through to the launch of the pilot solution. Main responsibilities included:- Design of solution architecture for online cattle mart web application- Implementation on an ASP.NET and SQL Server 2005 platform. - Sourcing of 3rd party components and infrastructure solutions.

Creation and execution of website marketing strategy for German, UK and Western European market. Additional responsibilites included:- Localisation support for marketing materials in all three target markets- Best practise analysis eCommerce, budget airline sector- Supporting migration of eCommerce platform to new 3rd party CMS- Content development in.

Customer Service for the UK market as part of the pilot project for a temporary workforce within eBay and PayPal operations - Inbound telephone helpdesk for UK costumers, escalating, tracking and follow up on customer issues- Achieved C-Sat ratings of over 90%, (targeted 78%)

Mike comprises one half of the Horizont Entertainment founding team and was responsible from the start for conceptual and visual design as well as the investigation of possible commercialization options for the company assets.

Working with the BPI Engineer on the organisation's Six Sigma Program, tasks including:- custom building MS Excel and MS Access models- designing and implementing spreadsheet solutions- analysing business processes for decision support- proposing and initialising a database solution for the warehouse inbound planning system

General administrative tasks and lecture preparation, additional tasks including: - HTML and JavaScript coding for webdesign and maintenance- support for the Finasto Journal editorial office- front end design for the FinaDB project- aid in preperation for retirement symposium for Prof. D. Sondermann

Retail Banking Executive position as savings and investment consultant and main cash handler, additional responsibilities including: - product specialist for ATM systems and electronic banking- internal multiplier for IT Coaching- NOS Coach (internal TPS system) and backup- local administrator for variable work time solution (VAZ)Prior to branch level.

Master Of Computer Science, M.Sc. Mis

Bachelor Of Business Studies (Hon.), Ebusiness

Abitur

Activities and Societies: Attended Glenstal Abbey School in the Rep. of Ireland in 1990 as part of student exchange programme