Mike Ward work email
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Mike Ward personal email
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I have more than fifteen years' experience as a marketer, business analyst, trainer and software developer and have worked in more than 20 countries across five continents. I have a strong analytical mindset and love solving problems and tackling new challenges.My technology expertise includes full stack web development, mobile development with React Native and a strong knowledge of marketing automation tools including HubSpot and Marketo. I am a HubSpot Champion User [Q4,2019] and have set up and managed complex HubSpot instances for a number of blue-chip clients.In my previous role, as Head of Data & Digital for ALIAS Partners, I was responsible for marketing operations and data for an award-winning B2B agency.
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Head Of Customer ExperienceEasy Business AppLondon, Gb -
Head Of Customer ExperienceEasy Business App Mar 2020 - PresentSydney, New South Wales, AustraliaResponsible for front-end development at Easy Payslip - Australia's leading payroll and STP app for small businesses.React Native across Android, iOS and Web. Experience with TypeScript, Redux, React Query, React Navigation. Release management through App Store, Play Store and CodePush. -
FounderPinpoint Panda Feb 2017 - PresentUnited KingdomCreating modern, responsive web and mobile applications and providing marketing consulting and freelancing services. -
Head Of Data & DigitalAlias Partners Apr 2018 - Mar 2020London, United KingdomALIAS helps B2B brands build customer curiosity, confidence & revenue through account-based marketing. As Head of Data & Digital, I create best-in-class interactive web assets utilising the latest web technologies to delight ALIAS' prestigious client base. I also spend a lot of time data-wrangling, coming up with slightly insane creative content ideas and trying to make the world's most elaborate automation workflows.Winner of 2019 B2B Marketing Award (bronze) for 'Best use of digital techniques or technologies' for'Winning cloud migration' for DXC Technology/Oracle Corporation. -
Marketing ManagerBleum Jun 2016 - Feb 2017Shanghai, China- Increased inbound leads by 300%- Developed inbound marketing strategy- Designed, developed and launched updated website (Wordpress)- Designed and created successful AdWords campaigns- Created customized Google Analytics reports enabling deep, actionable insight- Managed company social media accounts -
Senior TrainerBleum Nov 2014 - Jun 2016Shanghai, ChinaWorking within the internal Academy team with a focus on Soft Skills and Career Development training. -
Epss ConsultantAssima May 2014 - Aug 2014London, UkInvolved in an internal project focussed on Assima's Electronic Performance Support System (EPSS) - Vimago EPSS.- Developed best-practice sample EPSS content in SAP, providing concise, task-oriented support at the point of user need.- Created best practice guidelines and methodology for EPSS content creation, including writing style, use of external resources and focussing on critical tasks and process failure points.- Developed Excel automation tools to standardise and speed up content planning and step-by-step guide creation (storyboarding).- Delivered Vimago EPSS pre- and post-sales demonstrations to several MNCs including Shell and Coca-Cola. -
Senior ConsultantAssima Jan 2013 - Aug 2014Contributed articles to the Assima blog and worked on several projects (Shell and Centrica), detailed below: -
Sap Training And Development ConsultantAssima Mar 2012 - Dec 2012London, United KingdomWorked on several projects (SABMiller, Xerox), detailed below: -
Global Central TrainerShell Mar 2013 - Apr 2014United KingdomDeveloped and delivered high-quality classroom training materials for modules covering Pricing, Billing and Adjustments for US and Australia deployments, flexibly managing stakeholders across multiple timezones and cultures.Delivered several high-quality, interactive training sessions utilising Cisco Telepresence technology – reducing travel requirements for users.Utilized SAP Scripting technologies to automatically create and test tens of thousands of data objects that were required for Shell's SAP training environment. Upskilled a team of other consultants on SAP Scripting and helped support data creation activities in SD, MM, FI-CO, PM and HM modules, among others.Winner of annual ‘Extra Mile’ training deployment award for 2013 for cross-team working and support. -
Sap Learning ConsultantCentrica Nov 2012 - Sep 2013London, United KingdomPerformed Training Needs Analysis (TNA) to identify gaps and suggest training improvements within the Management Information (MI) reporting space.Designed and developed a series of Business Warehouse (BW) navigation and content courses for both basic and advanced users, including a BW Overview eLearning moduleDelivered classroom Business Warehouse training across the Centrica Energy Upstream business for the UK, Norway and Netherlands, as well as via video conferencing for Trinidad. -
Emi Training DeveloperSabmiller Sep 2012 - Nov 2012Reading, United KingdomDesigned and captured ‘cloned’ simulations of SABMiller’s Enterprise Manufacturing Intelligence (EMI) system using Assima Training Suite (ATS) technology.Rapidly acquired knowledge of commercial brewing processes to develop a rich and accurate simulation presentation layer.Managed a small team of developers to ensure high-quality and timely output of deliverables. -
Sap Training ConsultantXerox Mar 2012 - Aug 2012London, United KingdomDeveloped and delivered training materials to both in-house Xerox staff and external 3rd party end-users in the UK & Ireland.Managed scope, development and delivery of the training data requirements for the Order-to-Cash (OTC) area, resulting in the creation, testing and replication of thousands of data objects utilised in multiple classroom courses.Developed complex Excel & VBA tools to automate many project tasks including the automated sending of training invite emails, and a system to automatically generate a participant workbook from a PowerPoint source file. -
Global Sap TrainerShell Jun 2009 - Apr 2012Developed and delivered classroom, virtual and eLearning training materials in support of Shell’s ‘Downstream-One’ SAP project – one of the largest and most ambitious change transformation projects ever undertaken, encompassing 40,000+ end-users in 34 countries.Worked in many countries, and within a multi-cultural team, rapidly expanding my horizons and cultural awareness.Created a Shell blog sharing Excel Tips and Tricks with hundreds of subscribers; regularly one of the top 10 most popular personal internal blogs.Joint-second place (from 1000+ entrants) in a global Shell competition to identify a new advertising idea for a campaign. -
Operations AnalystShell 2006 - May 2009Designed, built, tested and deployed operational and MI reporting systems to support the UK Customer Service Centre utilising MS Access, Excel, Business Objects, VBA and MS Office automation.Designed and developed a bespoke CRM system for tracking sales leads for the Retail Fuel Cards business, working closely with stakeholders to understand requirements, design, develop, test and deploy the system within a 6-week time frame. The system was rolled out to 8 countries and was used to process thousands of sales leads annually across Shell.
Mike Ward Skills
Mike Ward Education Details
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Computer Science -
Wyke Sixth Form CollegeMaths, Further Maths, English Language, Music Technology, German
Frequently Asked Questions about Mike Ward
What company does Mike Ward work for?
Mike Ward works for Easy Business App
What is Mike Ward's role at the current company?
Mike Ward's current role is Head of Customer Experience.
What is Mike Ward's email address?
Mike Ward's email address is th****@****ail.com
What schools did Mike Ward attend?
Mike Ward attended The University Of Manchester, Wyke Sixth Form College.
What skills is Mike Ward known for?
Mike Ward has skills like Business Process, Training Delivery, Sap, Change Management, Sap R/3, Business Analysis, Training, Sap Bw, Sap Erp, Sd, E Learning, Requirements Analysis.
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Mike Ward
Chairman Armalytix - Source Of Funds And Historic Affordability Checks For The Legal SectorLondon1armalytix.com -
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