Merrill Weeks Email and Phone Number

Developed and oversaw operations of all locations along with foundational marketing strategies and advertising campaigns. Identified, developed, and nurtured strong B2B and B2C relationships/partnerships. Recruited, trained, and developed employees and supervisors – motivating and aligning authentic and accountable work ethics with company mission and goals.● Drove revenue growth over 50%+ YoY by designing and implementing local marketing for multi unit retail.● Analyzed data / reports to manage multiple sites efficiently and effectively, resulting in a solid financial performance, increasing profit over 5% YoY.● Built strong cohhesive teams, increasing work morale and eliminating turnover.● Inspired staffs to focus on product quality while providing excellent customer service to gain repeat business.● Generated lucrative new revenue streams as a direct result of developing and maintaining strategic B2B and B2C interpersonal relationships and gaining customer feedback to fulfill customer needs.● Enforced ethical work practices / procedures, accurate record keeping, high product quality providing stakeholder satisfaction and a higher return on investment.

Developed strong relationships with customers and drove brand awareness as independent AT&T representative across community and private events while serving as key subject matter expert on microcells – permanently changing and improving the Carolinas’ regional market going forward. ● Achieved #1 sales consultant status (Carolinas’ market) for 10 months, consecutively. ● Secured 5% increase in sales and elevated customer satisfaction rates as instrumental microcell product SME. Subsequently secured Chapel Hill’s status as first store to sell a quantity of 100 microcells. ● Consistently exceeded sales goals (closing 1K+ new activation lines, 73K accessories sales, and 25K feature sales) by leveraging elevated customer communication / connection standards and needs assessment skills.● Delivered excellent customer focused service through managing client accounts with accuracy and efficiency, and by staying knowledgeable about the numerous Android / Apple iOS Smartphone devices and every sales promotion.