Service Delivery Manager
CurrentThe ConsultNet family of companies, which includes Teknē, TechBridge, SaltClick and OmniMedia Solutions Group, has been delivering results for over twenty-five years by integrating talent and technology to provide custom solutions. Our expertise includes implementing and managing projects, delivering managed services, providing both temporary and direct hire solutions, and conducting executive searches. We take pride in our nearshore tech center in Guadalajara, Mexico, which exemplifies our commitment to innovation and quality. With a focus and intention on the core values of teamwork, integrity and professionalism employees, clients, and talent always come first.Duties:• Manage a team of 16 Technical Recruiters in a fast paced environment• Aligning team KPI’s with company goals and growth targets pushing for 10% growth YOY.• Drive new initiatives and programs to improve the people and culture experience • Strategize and implement high performance recruiting practices while adjusting for market trends• Training team members on Job Diva ATS, LinkedIn Recruiter, Dice, Github and other tools/methods to efficiently recruit and network with IT professionals for active and upcoming positions.• Active coaching and training to a consultative sales process to attract high level talent.• Create weekly, monthly, quarterly and yearly training agendas to create a constant learning/growth model for the organization and adjusting for market shifts.• Partnering with internal and external stakeholders to align recruiting efforts and expectations• Develop process of maintaining quality over quantity experience with a focus on long term relationship • Maintaining a book of business and supporting client needs by actively sourcing and recruiting top level talent alongside my team.• Quarterly travel to other Business Units to train/mentor new managers, team leads and technical recruiters.• Create training and process standards and documentation for adoption company wide