I am a highly experienced and commercially aware Financial Services professional and Risk specialist with a consistent focus on customers, whether internal or external. I have a strong background in relationship management, including customers if financial difficulties, across a wider range of business types, from small to large, and sectors. I have worked on change programmes broadening my skills in stakeholder management and highlighting the need to bring key stakeholders with you to effectively implement change.I love the satisfaction of feeling that I have made a positive difference to customers and colleagues especially where there has been a problem to overcome. I enjoy overcoming problems by engaging with others to research the issues and challenges and deliver commercially acceptable and pragmatic outcomes. I am able to apply knowledge from a wide range of roles from back office through relationship management, change and project management and most recently Conduct Risk. I build effective trusting relationships both internally and externally to help me reach my aims to deliver the best commercial outcomes from the parameters I am working with. I have been told I am approachable, supportive and patient and a giver of honest views which allows me to build lasting and trusting relationships which helps to deliver collaborative results. I have a reputation for honesty and integrity.I am a professionally qualified banker MCIBS (through the Chartered Institute of Bankers in Scotland). I hold a Level 2 Ski Instructors License (through from the British Association of Snowsports Instructors) a role in which I need to practically apply many of skills above to coach individuals to learn to ski and improve their performance. Specialties:Risk ManagementRelationship ManagementRelationship BuildingCoachingCustomer Focused SolutionsProblem SolvingStakeholder ManagementConduct RiskProject ManagementCredit RiskFinancial AnalysisChange Management
Listed skills include Commercial Banking, Relationship Management, Credit Risk, Banking, and 20 others.