Mike Winger Email and Phone Number

Store Manager, May 2015 to Present Sales Associate, May 2013 to May 2015 Responsible for managing all aspects of store including open and closing procedures, merchandising, receiving, administrative duties, loss prevention controls, and all day to day operations Handled training, scheduling, and coaching of a team of 5 -15 employees Delegated a variety of assignments to staff and ensure duties are completed in an accurate and timely manner Responsible for generating internet based sales by placing merchandise on sites like eBay and Craigslist Increased online store presence and sales while streamlining shipping and handling process Acted as a liaison between owner, store employees, customers, and various vendors Conducted annual reviews for employees Assisted with promotional events and athlete appearances Opened and established new franchise location

 Processed health plan selections at both a company and individual level while implementing necessary Affordable Care Act requirements  Assisted in communications and answered questions to market representatives and account executives Ensured all claims were processed correctly while meeting all quality and production requirements Researched customer issues and assisted in resolutions in a timely manner Assisted with various projects while meeting all deadlines

 Acquired FINRA registered securities licenses, Series 6 and Series 63 Acquired Life, Accident and Health Insurance licenses Recommended investment and life insurance products to potential customers

 Operated blister packaging machines, tablet presses, and various bottling and packaging equipment Trained in Weigh/Blend/Coating procedures Gained comprehensive knowledge of FDA, DEA, and cGMP regulations Ensured production process, materials, and finished products all met specified quality limits and regulations Trained new employees on equipment setup, operation, and cGMP processes Held Lean Manufacturing, Korsch and Fette Tablet Press, and First Responder certifications

 Hired, trained, scheduled and directed personnel Helped with promotional events and athlete appearances Assisted with daily store duties, including but not limited to merchandizing, customer service, inventory control, and administrative duties such as payroll and bookkeeping

 Followed health regulations in food preparation and service Implemented and initiated new training procedures Handled corporate bookkeeping, scheduling and payroll, including bank deposits